Lily Kennedy
Tonawanda ,NY
Summary
Motivated and customer-focused worker with experience in providing service and building positive customer relationships. Skilled in communication, problem solving, teamwork, and handling customer needs efficiently. Proven ability to work under pressure, meet performance expectations, and contribute to a positive customer experience.
Overview
2
2
years of professional experience
Work History
Team Member
DiBellas
Amherst, NY
01.2026 - Current
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Supported new staff through comprehensive onboarding process, ensuring smooth transition into their roles.
- Learned all required tasks quickly to maximize performance.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Addressed and resolved customer complaints in polite and professional manner.
Dog Sitter
Theresa Doake
North Tonawanda, NY
06.2024 - Current
- Provided attentive care for multiple dogs, ensuring safety and comfort during visits.
- Communicated effectively with pet owners regarding behavior and health updates.
- Followed pet care instructions, dietary needs, and medication regimens.
Education
High School Diploma -
Tonawanda High School
Tonawanda, NY06.2026
Skills
- Clear communication
- Cash handling
- Flexible schedule
- Leadership qualities
- Computer skills
- Phone skills
Timeline
Team Member
DiBellas
01.2026 - Current
Dog Sitter
Theresa Doake
06.2024 - Current
High School Diploma -
Tonawanda High School