Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lily Kletter

Minneapolis,MN

Summary

Dedicated student worker combining practical experience in GIS, data analysis, library operations, and customer service. Skilled in spatial analysis, data management, and visual communication. Proficient in creating base maps, handling archival materials, and supporting research initiatives. Experienced in collaborating with diverse teams, and utilizing technology for analytical and creative projects. Strong communicator with a keen eye for detail, committed to blending technical precision with artistic presentation to drive organizational success.

Overview

6
6
years of professional experience

Work History

Student Worker

Elmer L. Andersen Library
12.2022 - 06.2025
  • Organized and cataloged 2,000+ archival materials, enhancing searchability in library systems.
  • Prepared rare materials for scholars, aiding research in various disciplines.
  • Managed reception desk, assisting 500+ visitors with navigating collections and policies.
  • Collaborated with librarians and researchers, ensuring accurate material handling.
  • Fostered teamwork to uphold institutional protocols for preservation and user support.

GIS and Data Analysis Intern

Minneapolis Parks and Recreation Board
05.2023 - 09.2024
  • Surveyed 300+ parks, collected geospatial data on trail conditions, accessibility, and amenities, informing the 2025-2026 Capital Improvement Plan.
  • Utilized GIS and Esri tools to digitize and analyze 10,000+ spatial records, resulting in proposals for 35+ miles of new trails and 42 safety upgrades.
  • Created high-resolution base maps and data visualizations for public engagement sessions, city meetings, and reports, influencing site selection for 12 redevelopment projects.
  • Conducted spatial analysis on park access equity, leading to the inclusion of 5 new access points and a $1.6 million investment proposal.
  • Streamlined field data collection with ArcGIS Online and Adobe tools, reducing reporting time by 50% and saving $24,000 in staff hours.

Cashier

Kowalski's Markets
09.2020 - 09.2021
  • Provided exceptional customer service in a fast-paced grocery retail setting, handling over 100 transactions per shift.
  • Cultivated strong interpersonal relationships with customers and fostered a collaborative team atmosphere.
  • Demonstrated proficiency in transaction processing and upheld high standards of service.
  • Built rapport with customers to ensure a positive shopping experience.
  • Contributed to creating a team-focused work environment that prioritized customer satisfaction.

Scooper

03.2019 - 08.2020
  • Delivered prompt and welcoming service in a bustling setting, catering to 300 patrons per shift at peak times.
  • Uphold top-notch cleanliness, order, and product display to uphold brand cohesion.
  • Ensured efficient operations and customer satisfaction.
  • Managed high customer volume with precision and excellence.
  • Uphold brand standards through meticulous attention to detail.

Education

Bachelor of Science - Urban Studies

University of Minnesota
Minneapolis
05.2025

Skills

  • GIS Expert
  • Data analysis Expert
  • Attention to detail
  • Visual communication Expert
  • Team collaboration Expert
  • Data management Expert
  • Project management

Timeline

GIS and Data Analysis Intern

Minneapolis Parks and Recreation Board
05.2023 - 09.2024

Student Worker

Elmer L. Andersen Library
12.2022 - 06.2025

Cashier

Kowalski's Markets
09.2020 - 09.2021

Scooper

03.2019 - 08.2020

Bachelor of Science - Urban Studies

University of Minnesota