Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Timeline
Generic

Lily Knau

Council Bluffs,Iowa

Summary

Driven Office Assistant with proven track record at Fareway Grocery, enhancing office efficiency and customer satisfaction. Skilled in organizing, prioritizing work, and verbal communication. Excelled in fostering a positive work environment, significantly contributing to team cohesion and streamlined operations. Demonstrates a unique blend of resourcefulness and dedication to improving administrative processes. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Office Assistant

Fareway Grocery
03.2022 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Increased customer satisfaction by providing professional and courteous front desk support.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Fostered positive work environment, coordinating team-building activities and maintaining clean and organized office space.

Education

Diploma - Early Childhood Care And Education

Iowa Western Community College
Council Bluffs, IA
05.2024

Skills

  • Customer Service
  • Positive Attitude
  • Organizing and Categorizing
  • Verbal Communication
  • Dedicated Team Player
  • Resourceful
  • Prioritizing Work
  • Office Management
  • Strong Problem Solver
  • Social media knowledge
  • Office Supplies Management
  • Mail Sorting and Distribution
  • Valid Driver's License

Accomplishments

  • Supervised team of 6-8 teenage staff members.
  • Got promoted within the first 2 months of employment due to my drive and hard work.

Affiliations

  • Volunteering at a homeless shelter.
  • Volunteering at a humane society and shelter.
  • Volunteering at an assisted living and nursing home.

Certification

  • First Aid Training - 2023

Timeline

Office Assistant

Fareway Grocery
03.2022 - Current

Diploma - Early Childhood Care And Education

Iowa Western Community College

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Lily Knau