Lily London
Plainfield,IN
Summary
Dependable Warehouse professional with excellent time management, equipment operation and teamwork abilities. Knowledgeable about OSHA requirements and general safety practices. Driven to improve efficiency and quality by adhering to company procedures.
Overview
9
9
years of professional experience
Work History
Warehouse Worker
Target
Indianapolis, IN
10.2021 - Current
- Maintained a clean work area by sweeping, mopping, dusting shelves.
- Followed established guidelines for picking orders accurately.
- Transported goods to designated areas within the warehouse facility.
- Collaborated closely with other departments on special projects as needed.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Recognized defective material and reported issues to management.
- Operated forklifts and pallet jacks to securely move boxes and packages from inventory to delivery area.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Used scanners to track parcel information, condition or receipt.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
Shift Lead
Taco Bell
Avon, IN
09.2015 - 07.2021
- Assisted in the training of new employees.
- Monitored employee performance and provided feedback on areas for improvement.
- Maintained store appearance by cleaning, stocking shelves, and ensuring merchandise was properly displayed.
- Ensured that all safety protocols were followed at all times.
- Provided guidance and support to other team members as needed.
- Responded to customer inquiries and complaints in a professional manner.
- Identified opportunities for operational improvements and communicated them to management.
- Conducted regular inventory checks to maintain accurate stock levels.
- Managed store operations during absence of Store Manager or Assistant Manager.
- Participated in weekly meetings with management team to discuss strategies and goals.
- Handled cash register transactions accurately while providing excellent customer service.
- Resolved conflicts between customers, employees, and vendors in a timely manner.
- Reviewed daily sales reports and monitored financial performance metrics.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Performed administrative tasks including filing documents, data entry.
- Supervised staff during shift changes and ensured transition went smoothly.
- Enforced store policies regarding returns, exchanges, refunds, discounts.
- Completed opening and closing duties to facilitate business operations.
- Resolved customer complaints and reported issues to senior management.
- Delegated tasks to employees and monitored activities and task completion.
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Upheld company standards and compliance requirements for operations.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Supervised and led employees to maintain productivity and customer service levels.
- Checked orders for quality and completeness.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
- Coached team members to increase productivity and reduce workplace accidents.
Education
Associate of Applied Science - Mortuary Science
Ivy Tech Community College of Indiana
Indianapolis, IN06-2026
High School Diploma -
Avon High School
Avon, IN12-2016
Skills
- Inventory Tracking
- Material Handling
- Heavy Equipment Operation
- Problem-Solving
- Team motivation
- Motivational Leadership
- Team Leadership
- Staff Development
- Safety processes and procedures
- Training Assistance
Timeline
Warehouse Worker
Target
10.2021 - Current
Shift Lead
Taco Bell
09.2015 - 07.2021
Associate of Applied Science - Mortuary Science
Ivy Tech Community College of Indiana
High School Diploma -
Avon High School