Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Lily Longoria

Edmond,OK

Summary

Proven leader with a track record of enhancing team performance and customer satisfaction. Skilled in decision-making and staff motivation, adept at fostering a positive work environment and improving sales. Excels in critical thinking and customer service, ensuring high-quality experiences.

Polite, driven, and mature, embodying a strength of character that is both inspiring and admirable. Possesses a genuine respect for others, and a sense of urgency in completing tasks sufficiently.

Overview

4
4
years of professional experience

Work History

Shift Manager

Braums Ice Cream And Dairy
2024.05 - 2024.08
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.

Retail Coordinator

TJMaxx
2021.01 - 2022.02
  • Collaborated with store management to create eye-catching promotional displays.
  • Assisted customers in locating desired items, leading to increased sales and repeat business.
  • Maintained a clean, attractive store environment that facilitated positive customer experiences.
  • Provided training and guidance to new employees, fostering a supportive team environment.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.

Education

GED -

GED Testing
Tahlequah, OK
10.2023

Skills

  • Decision-Making
  • Driven
  • Reliable
  • Training and mentoring
  • Critical Thinking
  • Customer Service
  • Medical Terminology Knowledge

Additional Information

I have mainly worked in customer service but am very eager to get into the medical setting. I take immense pride in my discipline and hard work, qualities that define the very core of who I am. For me, every challenge is an opportunity, every obstacle a chance to grow stronger. I don't just work hard because it's expected; I do it because I'm driven by a deep, unrelenting passion to be the best version of myself. Discipline is my compass. It is my dream to go into the field of cardiology one day, to channel this passion into a career that not only challenges me but also allows me to make a profound impact on others' lives. The heart is such a vital, complex organ, and the idea of dedication my life to understanding its intricacies and saving lives fuels my determination. I want to be at the forefront of breakthroughs, to be the person who gives hope to patients and their families, and to ensure that my hard work and discipline serve a purpose far greater than myself. I'm a fast learner, and I'm passionate about learning because I believe that growth comes from constantly expanding my knowledge and skills. I embrace new challenges with enthusiasm, eager to absorb everything I can and apply it in meaningful ways. The passion drives me to dig deeper, ask questions, and seek out new opportunities for growth. Whether it's mastering a new concept, exploring a complex subject, or honing a skill, I thrive on the process of learning, knowing that each step forward brings me closer to my goals.





Timeline

Shift Manager

Braums Ice Cream And Dairy
2024.05 - 2024.08

Retail Coordinator

TJMaxx
2021.01 - 2022.02

GED -

GED Testing
Lily Longoria