Lily Maritz
St. Marys,GA
Summary
Knowledgeable Esthetician, talented at learning quickly and adding value to any team. Solid academic achievement paired with demonstrated commitment and integrity. Enthusiastic with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average skills in customer service settings.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Student
Parisian Spa Institute
Jacksonville, FL
08.2024 - 11.2024
- Collaborated with peers to develop innovative solutions for educational challenges.
- Provided feedback to educators regarding their teaching methods.
- Gave presentations on current topics relevant to the curriculum.
- Participated actively in group projects, contributing to successful outcomes.
- Advised customers about home-care regimens for optimal results.
- Ensured that all supplies were properly stored away from public access areas.
- Provided facial and body treatments to clients, such as waxing, exfoliation, massage, and skin care.
- Conducted skin analysis for clients to determine appropriate treatments and products.
- Educated clients on proper skin care techniques and product usage.
- Kept current on new trends in skincare technology through continuing education classes.
- Maintained a clean and sanitary work environment in accordance with state regulations.
- Performed daily cleaning duties of spa equipment and tools.
- Greeted customers upon arrival at the spa or salon.
- Assisted other estheticians with client services when needed.
- Managed appointments by booking, rescheduling, and cancelling as necessary.
- Maintained accurate records of customer services provided in the salon's computer system.
- Utilized professional communication skills when interacting with customers.
- Complied with all relevant laws and regulations related to esthetician practice.
- Recommended additional services or products based on customer's individual needs.
- Performed face and scalp massages and assisted with body scrubs.
- Performed compression wraps and sugar scrubs.
- Shaped eyebrows and removed facial hair using depilatory cream, tweezers or wax.
- Customized styles, services and products to suit client needs and maintain customer satisfaction.
- Updated and maintained customer information records and beauty services provided.
Receptionist
Calming Waters Spa
Kingsland, GA
08.2014 - 11.2014
- Greeted customers and answered inquiries in a friendly and helpful manner.
- Assisted with scheduling appointments, verifying client information, and taking payments.
- Provided clients with information on spa services, packages, and promotions.
- Maintained accurate records of customer visits and transactions utilizing computerized system.
- Kept reception area clean, organized, and stocked with necessary supplies.
- Managed front desk operations including phone calls, emails, and other correspondence.
- Developed relationships with clients to ensure repeat business by providing excellent customer service.
- Ensured all areas of the spa were properly cleaned before opening for the day.
- Processed daily sales reports to track inventory levels of products and supplies.
- Provided feedback on product performance to management team when requested by customers or staff members.
- Attended weekly meetings with spa management team to discuss upcoming events or promotions.
- Created promotional materials such as flyers or brochures for distribution in-house or online.
- Tracked all purchases made by customers using POS systems in order to create detailed reports for accounting purposes.
- Received phone calls to assist customers in scheduling, rescheduling or canceling appointments.
- Guided customers through facility tours explaining spa resources and amenities.
- Advised customers of seasonal promotions to create rapport and improve sales.
Education
High School Diploma -
Fred T. Foard High School
Newton, NC01-2012
Associate of Arts - Criminal Justice
Trident Technical College
Charleston, SCAssociate of Applied Science - Radiology
College of Coastal Georgia
Kingsland, GASkills
- Essential Cleaning Skills
- Effective Team Collaboration
- Rapid Skill Acquisition
- Professional Communication Skills
- Punctual and reliable
- Positive attitude
- Service Excellence
- Energetic and enthusiastic
- Flexible schedule
- Revenue Generation Skills
- Makeup application
- Hair removal techniques
- Analytical Problem-Solving
Languages
French
Limited
Certification
- Licensed Esthetician 2024
- Certified in EMS 2024
Accomplishments
- Participated in the Duke Talent Identification Program
References
References available upon request.
Timeline
Student
Parisian Spa Institute
08.2024 - 11.2024
Receptionist
Calming Waters Spa
08.2014 - 11.2014
- Licensed Esthetician 2024
- Certified in EMS 2024
High School Diploma -
Fred T. Foard High School
Associate of Arts - Criminal Justice
Trident Technical College
Associate of Applied Science - Radiology
College of Coastal Georgia
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