Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lily Negvesky

Clearwater,FL

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

4
4
years of professional experience

Work History

Business Development Representative

Mployer Advisor
11.2023 - Current
  • Increased client base by identifying potential customers and initiating strategic outreach.
  • Consistently met or exceeded sales targets, contributing significantly to the overall success of the team.
  • Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
  • Expanded business through effective network development, identifying new, and prospective clients.
  • Developed business pipeline using cold and warm techniques.
  • Implemented CRM systems to streamline sales processes, enhancing team efficiency and productivity.
  • Brought in new accounts through successful networking strategies and promotional approaches.
  • Refined sales pitch techniques based on ongoing evaluation of results, continuously adapting and improving for optimal outcomes.
  • Developed strong relationships with key industry partners for mutually beneficial collaborations.
  • Developed knowledge of company products and services to make suggestions according to customer needs.
  • Engaged with customers to build business relationships.
  • Managed needs many customers at once using strong prioritization and multitasking abilities.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Sales Associate

Pandora Jewelry
06.2022 - 11.2023
  • Developed and maintained relationships with existing customers to ensure repeat business.
  • Responded promptly to customer inquiries, complaints, and requests for product information.
  • Demonstrated products features, capabilities, and benefits in order to secure sales.
  • Maintained detailed records of customer interactions and transactions.
  • Created promotional materials such as brochures, flyers, and banners for display at trade shows or events.
  • Utilized CRM software to manage contacts, accounts, leads, quotes, invoices, payments.
  • Developed and implemented strategies to meet sales quotas.
  • Maintained accurate records of customer interactions and transactions.
  • Assisted customers in selecting appropriate products or services for their needs.
  • Educated customers about products and services offered by the company.
  • Developed key customer relationships to increase sales.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Gathered information from clients to create solutions that achieved business needs and desires.
  • Acquired new customers and identified unique needs to deliver relevant products.
  • Developed eye for detail and suggested accessories to complement purchase.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Operated register, handled cash and processed credit card transactions.
  • Maximized sales by keeping areas tidy, fully stocked and correctly priced.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Increased profitability and revenue by maintaining top sales every month.
  • Posed as models for advertising, artistic creation and display of goods.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise.

Hotworx Trainer

Hotworx 24, Infrared Fitness Studio
05.2023 - 09.2023
  • Developed and maintained relationships with existing clients to ensure customer satisfaction.
  • Generated new sales leads through cold calling and networking activities.
  • Conducted market research to identify potential customers and their needs.
  • Organized client visits, presentations, product demonstrations and trade shows.
  • Maintained accurate records of all sales and prospecting activities.
  • Performed regular follow-ups with prospects to close deals in a timely manner.
  • Managed inventory levels by ordering sufficient stock for each account.
  • Adhered to established policies and procedures when handling customer accounts.
  • Utilized CRM software tools to track progress of each sale cycle stage.
  • Answered inquiries from prospective customers regarding features of products and services offered.
  • Assisted in developing promotional materials such as flyers, brochures.
  • Developed key customer relationships to increase sales.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Fostered relationships with customers to expand customer base and retain business.
  • Created successful strategies to develop and expand customer sales.
  • Used CRM database to track referral and appointment data.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Answered store and merchandise questions and led customers to wanted items.

Hostess

Mystic Fish
08.2020 - 05.2023
  • Greeted customers and escorted them to their tables.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Provided menus and answered questions about menu items and specials.
  • Managed reservations, waitlists, and special requests for large parties.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Upsold appetizers, drinks, desserts. when appropriate.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Answered telephone to provide dining information and take reservations.
  • Greeted guests and sat customers at tables or in waiting areas.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Accommodated guests with children and special needs to promote comfortable dining experience.

Education

Associate of Arts - English Language And Literature

Saint Petersburg College
Clearwater, FL
06-2025

General Education

Countryside High School
Clearwater, FL
05.2021

Skills

  • Sales Development
  • Upselling
  • Product Sales
  • Client Service
  • Verbal and Written Communication
  • Sales and Marketing
  • Upselling and Cross-Selling
  • Exceeds Sales Goals
  • Outgoing Personality
  • Excellent Communication Skills
  • Relationship Building
  • Written and Oral Communication Skills
  • Sales Expertise
  • Relationship Selling
  • Sales Goals Attainment
  • CRM management
  • Cold calling
  • Relationship building
  • Product knowledge
  • Business relationship management
  • Customer relationship management
  • Active listening
  • Teamwork
  • Problem-solving
  • Customer satisfaction
  • Team collaboration
  • Effective communication

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Business Development Representative

Mployer Advisor
11.2023 - Current

Hotworx Trainer

Hotworx 24, Infrared Fitness Studio
05.2023 - 09.2023

Sales Associate

Pandora Jewelry
06.2022 - 11.2023

Hostess

Mystic Fish
08.2020 - 05.2023

General Education

Countryside High School

Associate of Arts - English Language And Literature

Saint Petersburg College

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Lily Negvesky