Lily O'Brien
Lake Orion,MI
Summary
Detail-oriented Safety Professional with a background in healthcare and industry safety, boasting adaptability and a keen eye for detail. Adept communicator with confident problem-solving skills and a track record of resolving conflicts effectively. Proven ability to ensure safety compliance and regulations are meticulously followed while fostering a collaborative and proactive safety culture. Ready to leverage expertise to enhance safety standards and mitigate risks within a many different environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
LEAD ON-SITE MEDICAL REPRESENTATIVE
Amazon
Pontiac, MI
05.2021 - Current
- Provided medical care to sick & injured associates ranging from work related to emergency situations
- Strategically developed occupational safety programs and policies to mitigate risk and injury
- Detailed recording keeping in compliance with OSHA regulations
- Data analysis, injury and risk management tracking
- Purchased and coordinated safety department inventory
- Provided onboarding training for internal department new hires as well operational new hires
- Implemented multiple training programs such as but not limited too; First aid, AED and CPR, Medical control, Blood borne pathogen's and Hearing Conservation
MEDICAL DETOX TECHNICIAN
Meridian Health Services
Waterford, MI
07.2020 - 05.2021
- Accompanied patients to medical and counseling appointments
- Assisted with intakes, initial assessments and data entry
- Maintained adequate medical, personal and administrative supplies for detox center operations.
- Prepared and administered medications to treat withdrawal symptoms.
- Provided emotional support to patients during the process of detoxification.
- Educated patients on the risks and benefits of continuing with treatment or stopping substance use.
- Advised medical personnel on the progress of each patient's detoxification plan.
- Collaborated with multidisciplinary teams to provide comprehensive care to clients undergoing detoxification.
EMERGENCY MEDICAL DISPATCHER
Patriot Ambulance Service
Flint, MI
09.2018 - 07.2020
- Prioritized and organized tasks to efficiently accomplish service goals.
- Received emergency and non-emergency calls and provided pre-arrival instructions to callers.
- Assessed situations, determined priority of calls and dispatched appropriate personnel and equipment.
- Maintained communication with medical personnel in the field to ensure that care was being delivered appropriately.
- Inputted data into computer system for tracking purposes such as incident location, time of call, type of incident.
- Develop performance metrics to understand dynamic approaches to improve call efficiency in all manners; lower missed call opportunities and promote accurate on time ratios.
Education
Emergency Medical Technician -
Genisys EMS Education
08.2018
Emergency Medical Dispatcher -
International Academies of Emergency Dispatch
08.2018
High School Diploma -
Waterford Kettering High School
06.2015
Skills
- Medical Record Keeping
- Problem-Solving
- Data Analysis
- Regulation Compliance
- Policy Implementation
- Root Cause Analysis
- Project Management
- Team Leadership & Training
- Communication
- Emergency Management
Zip
48359
City
MI
Street
Lake Orion
Certification
- EMT-B- State of Michigan
- PEARS- Pediatrics Emergency Assessment Recognition and Stabilization
- EMD- Emergency Medical Dispatching
- Hazmat Awareness Certification
- NIMMS 100, 200 and 700
- AHA BLS Provider Trainer Certification
- PHTLS- Pre-hospital Trauma Life Support
Timeline
LEAD ON-SITE MEDICAL REPRESENTATIVE
Amazon
05.2021 - Current
MEDICAL DETOX TECHNICIAN
Meridian Health Services
07.2020 - 05.2021
EMERGENCY MEDICAL DISPATCHER
Patriot Ambulance Service
09.2018 - 07.2020
Emergency Medical Technician -
Genisys EMS Education
Emergency Medical Dispatcher -
International Academies of Emergency Dispatch
High School Diploma -
Waterford Kettering High School