Lily O'Shea
Suwanee,GA
Summary
I am a dedicated social work professional with my License Master’s in Social Work after finalizing my degree at Georgia State University through the Advanced Standing Program within the Andrew Young School of Policy. My passion for social work is rooted in my commitment to providing compassionate care to older adults and individuals facing end-of-life challenges as well as children and families. I am seeking opportunities to further develop my skills in young adolescent social work.
Overview
4
4
years of professional experience
Work History
Outreach Worker
RHY (Runaway and Homeless Youth) Program
01.2024 - 01.2025
- Conducted weekly outreach to identify and assist homeless youth.
- Established community partnerships to enhance resource accessibility.
- Organized and facilitated tabling events to provide education and support.
- Advocated for youth experiencing homelessness through direct service and policy engagement.
- Coordinated with local agencies to connect youth with housing, healthcare, and employment resources.
Intern
Capstone Hospice
01.2023 - 01.2024
- Conducted follow-up calls with families regarding volunteer services.
- Visited patients weekly and provided emotional and administrative support.
- Submitted interdisciplinary group (IDG) and volunteer visit notes.
- Managed care plans, orders, and assignments.
- Supported elderly patients and their families through end-of-life transition.
Business Development Center Service Agent
Jim Ellis Hyundai
01.2021 - 01.2022
- Scheduled customer appointments and provided service support.
- Coordinated with advisors and team members to optimize service efficiency.
- Maintained records and managed customer inquiries professionally.
Education
Master’s - Social Work
Georgia State University
Atlanta, GA05.2025
Bachelor’s - Social Work
Georgia State University
Atlanta, GA05.2024
High School Diploma - undefined
Roswell High School
Roswell, GA01.2020
Skills
- Geriatric Social Work & Elder Advocacy
- Hospice & Palliative Care Support
- Crisis Intervention & Conflict Resolution
- Case Management & Client Advocacy
- Cultural Competency & Diversity Awareness
- Strong Written & Verbal Communication
- Community Outreach & Social Services Coordination
- Interdisciplinary Collaboration
- Microsoft Office Suite (Word, Excel, PowerPoint, Publisher, OneDrive, OneNote, Outlook)
- Data Entry & Documentation
- Client Relationship Management Systems
Affiliations
National Association of Social Workers (NASW)
Timeline
Outreach Worker
RHY (Runaway and Homeless Youth) Program
01.2024 - 01.2025
Intern
Capstone Hospice
01.2023 - 01.2024
Business Development Center Service Agent
Jim Ellis Hyundai
01.2021 - 01.2022
High School Diploma - undefined
Roswell High School
Master’s - Social Work
Georgia State University
Bachelor’s - Social Work
Georgia State University