Lily Peacock

• Lead all pharmacy operations in a high-volume store dispensing 350–400 prescriptions daily, managing two pharmacists and six technicians while supporting a strong 'Customer First' culture.
• Direct daily operations, ensuring accuracy, safety, and adherence to all state and corporate regulations.
• Oversee MTM, CMR, biometric testing, Mirixa, travel vaccines, consultations, and year-round clinical initiatives including MedSync enrollment.
• Engaged community health through immunizations and patient education initiatives.
• Recruit, train, and develop a top-performing team of pharmacists and technicians; foster a culture of accountability and continuous improvement.
• Implemented inventory control practices to optimize profit and maintain gross margins.
• Ensured compliance with regulatory and company protocols, consistently achieving passing results in audits.

• Accurately processed, prepared, and verified an average of 300 prescriptions daily, ensuring right dosing, interactions, and safety.
• Counseled patients on diabetes, asthma, smoking cessation, and hypertension, improving health outcomes.
• Trained and mentored pharmacy interns, enhancing their skills and preparedness.
• Managed inventory to optimize stock levels and minimize waste.
• Supported community health initiatives and immunization programs.

• Led operations across 36 pharmacies, mentoring staff and consultants to enhance business performance.
• Developed and executed business plans focused on operational efficiency, financial performance, and regulatory compliance.
• Oversaw nursing services and patient care initiatives, ensuring financial control, quality assurance, and safety/risk management.
• Directed daily activities of clinical teams and collaborated with department leadership to resolve issues and enhance services.

• Directed operations for 8 pharmacies, achieving superior service delivery and maintaining regulatory compliance.
• Managed personally operated store to enhance bottom-line performance.
• Oversaw dosing systems and coordinated drug delivery to long-term care and nursing homes.
• Led methadone monitoring and management programs.

• Provided comprehensive pharmacy services across multiple locations during staff absences and extended hours.
• Ensured continuity of care and consistent service quality in high-demand urban environments.

Contributed to Phase III clinical trials for Keflex, focusing on data collection and analysis.

Performed operating procedures for sterile products, maintaining strict adherence to protocols.

• Conducted routine equipment maintenance to ensure optimal performance.
• Assisted in preparing and calibrating laboratory instruments for testing.