Lily Pelletier
Colorado Springs,United States
Summary
I am an organized and hardworking employee with a strong commitment and motivation. I am ready to grow and apply my skills when needed. Detail-oriented Certified Nursing Assistant with successful geriatric healthcare experience. Personable and compassionate with superior communication and rapport-building skills. Strong commitment to comprehensive and individualized patient care and education. Liaises with medical professionals, patients and family to provide continuous top-quality care and education. Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Certified Nurse Aid
Complete Home Healthcare Hours Per Week: 20-24
12.2023 - Current
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Maintained complete confidentiality with patient information to provide professional, secure medical services.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Certified Nurse Aid
Cheyenne Mountain Care Center Hours Per Week: 24
12.2022 - 10.2023
- Strong attention to detail
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Baby Sitter
Self-Employed Hours Per Week: 12
01.2018 - Current
- Watched kids aged from 3-11
- Maintain the health and well-being of multiple children
- Taught children to organize toys, wash hands, and share by leading by example.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted children with homework assignments and special projects across different subjects.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Communicated positively with children and guardians.
- Communicated with parents regarding children's progress and development, raising any issues.
- Reassured children when upset providing emotional support and stability.
- Assisted with light housekeeping duties as well as running errands.
- Taught children basic life skills, manners and personal hygiene.
Busser/Hostess
El Padrino Mexicano Hours Per Week: 15
08.2021 - 12.2022
- Moved quickly throughout different areas
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Trained new staff in bussing and cleaning procedures.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Coordinated with kitchen staff to determine timely delivery and accuracy of food orders.
- Answered inquiries skillfully and provided menu recommendations to suit customer preferences.
- Greeted customers and provided menus upon arrival to dining room.
- Provided attentive service and proactively assessed guest needs.
- Established rapport with customers by providing friendly and attentive service.
Laborer WG-01
United States Air Force Academy Hours Per Week: 40
06.2021 - 07.2021
- Communicated with higher authority with proper respect
- Loaded, unloaded, and moved material to and from storage and production areas.
- Organized materials, tools, and equipment to supply team members.
- Performed general housekeeping and cleaning tasks.
- Worked alongside team to accomplish work goals according to schedule.
- Observed site safety rules to maximize protections for team members and equipment.
- Operated machinery and heavy equipment
- Understood and followed verbal and written instructions to complete work correctly.
- Identified and reported hazards on job sites to prevent accidents and injuries.
- Followed instructions and safety protocols while operating machinery and equipment.
- Used variety of hand and power tools to complete tasks.
- Cleaned and maintained tools, equipment and worksites.
Sales Associate
Claire's Boutique Hours Per Week: 8
10.2020 - 05.2021
- Solved customer challenges by offering relevant products and services.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Developed strong rapport with customers and created positive impression of business.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Processed customer payments quickly and returned exact change and receipts
- Assessed customer needs and upselling products and services to maximize sales
- Enhanced verbal and non-verbal communication skills
- Receiving and stocking
- Maintained work area in a clean, neat, and orderly fashion
Education
High School Diploma -
Falcon High School
Falcon, CO12.2022
Bachelor of Science - Nursing
University of Colorado At Colorado Springs
Colorado Springs, COSkills
- Written and or communication skills
- Superb time management
- Listening skills
- Reliable and punctual
- Organization
- Leadership skills
- Empathetic listener
- Persuasive speaker
- Conflict management
- Patient monitoring
- Continuous improvement
- Documentation review
Certification
- CPR (Basic Life Support) Certification, American Heart Association, 02/2024
- Basic First Aid Certification, American Safety and Health Institute, 02/2024
- CNA certification, PPCC: 24 hrs in a clinical setting: Mount St. Francis, May 2022
- CNA license, NNAAP Skill Evaluation in Colorado, October 2022
Additionalinformation
8+ academic awards for exceeding expectations and performing above the average.
Advanced typing skills., High determination.
Participating in concurrent enrollment classes (college-level courses) for 4 years. GPA above 4.0.
Timeline
Certified Nurse Aid
Complete Home Healthcare Hours Per Week: 20-24
12.2023 - Current
Certified Nurse Aid
Cheyenne Mountain Care Center Hours Per Week: 24
12.2022 - 10.2023
Busser/Hostess
El Padrino Mexicano Hours Per Week: 15
08.2021 - 12.2022
Laborer WG-01
United States Air Force Academy Hours Per Week: 40
06.2021 - 07.2021
Sales Associate
Claire's Boutique Hours Per Week: 8
10.2020 - 05.2021
Baby Sitter
Self-Employed Hours Per Week: 12
01.2018 - Current
High School Diploma -
Falcon High School
Bachelor of Science - Nursing
University of Colorado At Colorado Springs
- CPR (Basic Life Support) Certification, American Heart Association, 02/2024
- Basic First Aid Certification, American Safety and Health Institute, 02/2024
- CNA certification, PPCC: 24 hrs in a clinical setting: Mount St. Francis, May 2022
- CNA license, NNAAP Skill Evaluation in Colorado, October 2022
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