Lily Peprah
Leesburg,VA
Summary
IT professional with 7 years of experience developing and implementing security solutions in fast-paced environments. Skilled in C&A Accreditation and control assessments with proven history of delivering exceptional risk management support. Information Security Specialist with passion for aligning security architecture plans and processes with security standards and business goals. Extensive experience developing and testing security framework for cloud-based software. Versed in robust network defense strategies. Results-driven IT professional with notable success in planning, analysis and implementation of security initiatives. Strengths in providing comprehensive network design an
· Certified Information Security Auditor (CISA)
· CompTIA Security +CE
· Certified in Cybersecurity (ISC)²
Certified Information Security Manager (CISM) in progress d security frameworks. Certified in Computer security professional with years of progressive experience in information technology industry. Demonstrated skill identifying business risks and compliance issues and designing proactive solutions. Background designing and implementing layered network security approaches. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level cyber security analyst position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Information Security Analyst
Marathon Technology Group
10.2019 - Current
- Worked with other teams to enforce security of applications and systems.
- Conducted security audits to identify vulnerabilities.
- Administered and monitored firewalls, intrusion detection systems and anti-virus software to detect risks.
- Drafted security reports and metrics to track security performance and strategize improvements.
- Implemented security measures to reduce threats and damage related to cyber-attacks.
- Performed risk analyses to identify appropriate security countermeasures.
- Skilled at working independently and collaboratively in team environment.
- Directed in-house cyber security auditing program to detect flaws and weaknesses in [Software].
- Developed and maintained incident response protocols to mitigate damage and liability during security breaches.
- Recommend improvements in security systems and procedures.
- Maintained company-wide compliance with industry standards and NIST.
- Implemented necessary controls and procedures to protect information system assets from intentional or inadvertent modification, disclosure or destruction.
Security Control Assessor
Marathon Technology Group
09.2016 - 10.2019
- Worked with other teams to enforce security of applications and systems.
- Investigated and resolved incidents of unauthorized access to sensitive information.
- Educated and trained users on information security policies and procedures.
- Implemented security measures to reduce threats and damage related to cyber attacks.
- Conducted security audits to identify vulnerabilities.
- Performed risk analyses to identify appropriate security countermeasures.
- Recommend improvements in security systems and procedures.
- Developed plans to safeguard computer files against modification, destruction, or disclosure.
- Skilled at working independently and collaboratively in team environment.
Help Desk Analyst
Intersections Inc
04.2012 - 09.2016
- Used ticketing systems to manage and process support actions and requests.
- Logged support tickets and closed when issues were resolved.
- Assisted customers with troubleshooting issues encountered while using hardware or software, providing actionable tips to resolve problems.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Documented support interactions for future reference.
- Managed customers' expectations of support and technology functionality in order to provide positive user experience.
- Provided basic end-user troubleshooting and desktop support.
- Activated accounts for clients interested in new services.
- Resolved technical issues by troubleshooting.
- Prepared references for users by writing clear operating instructions.
- Compiled and accurately entered data for each customer encounter to record in system.
- Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
- Managed high levels of call flow and responded to [Type] technical support needs.
Administrative Assistant
Queenbee Insurance
11.2007 - 03.2012
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
- Developed strategies to streamline and improve office procedures.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Education
Bachelor of Science - Political Science And Government
University of Ghana
Ghana1970
Skills
- Plan of Actions & Milestones (POA&M)
- Confidential Data Protection
- Risk Mitigation
- Risk Management Framework
- Certification and Accreditation
- Deductive Reasoning Skills
- Customer Satisfaction
- Developing Security Plan
- Best Practice Implementation
- Security Evaluation
- Continuity Monitoring
- Reading Comprehension
- Compliance with Security Requirements
- Information Auditing
- Critical Thinking Skills
- Providing Briefings
- Procedure Documentation
- Designing Security Controls
- Documentation
- Developing security plans
- Compliance with Security Requirements
- Information Auditing
- Providing Briefings
- Critical Thinking skills
- Compliance with Security Requirements
- Information Auditing
- Critical Thinking Skills
- Providing Briefings
- Procedure Documentation
- Designing Security Controls
- Documentation
Certification
- CISA - Certified Information Systems Auditor
· CompTIA Security +CEsecurity plus - 1 year
- Certified in Cybersecurity
proof reading collage essays, going for walks
Timeline
Information Security Analyst
Marathon Technology Group
10.2019 - Current
Security Control Assessor
Marathon Technology Group
09.2016 - 10.2019
Help Desk Analyst
Intersections Inc
04.2012 - 09.2016
Administrative Assistant
Queenbee Insurance
11.2007 - 03.2012
Bachelor of Science - Political Science And Government
University of Ghana
- CISA - Certified Information Systems Auditor
· CompTIA Security +CEsecurity plus - 1 year
- Certified in Cybersecurity
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