Lily Ring
Killeen
Summary
Dedicated and detail-oriented professional with extensive experience in healthcare recruitment, sterile processing, data entry, and customer service.
Overview
12
12
years of professional experience
2
2
Certifications
Work History
Travel Sterile Processing Technician
Medical Solutions (Previously Aureus)
02.2023 - Current
- Contract Assignments: Completed a contract with Sanford Medical Center in Fargo, ND, and North Platte, NE.
- Sterile Processing Compliance: Adhered to sterile processing protocols to decontaminate, inspect, test, assemble, package, store, and distribute medical instruments and supplies, ensuring high standards for patient care.
- Cross-Facility Support: Provided coverage for two additional facilities within the Sanford Health System as needed, demonstrating flexibility and teamwork.
- Case Cart Assembly: Efficiently assembled case carts with accuracy to ensure timely preparation for surgical procedures.
- Staff Training Support: Assisted in training full-time staff members, contributing to team development.
- Equipment Maintenance: Ensured all equipment functioned correctly by performing routine maintenance.
- Reason for Leaving: Completion of contract work.
Travel Sterile Processing Technician
Aya Medical
12.2023 - 10.2024
- Contract Assignments: Completed contracts with Baptist Health in Paducah, KY, and Flagstaff Medical Center in Flagstaff, AZ.
- Comprehensive Instrument Processing: Performed cleaning, assembly, sterilization, and processing of instruments across all specialties, including Da Vinci Robotics.
- Compliance and Documentation: Accurately documented sterilization cycles and maintained equipment according to Joint Commission standards..
- Quality Assurance: Conducted regular quality checks on instruments and sterilization equipment, ensuring they were defect-free and met all operational standards.
- Reason for Leaving: Completion of contract work.
Recruiter RPO
Hueman People Solutions
02.2022 - 02.2023
- High-Volume Recruitment: Recruited and hired for high-volume healthcare roles at one of the largest healthcare systems in Maryland and Ohio, successfully filling positions for allied health professionals, security personnel, and administrative staff.
- Interview Coordination: Organized and scheduled interviews for hiring managers, ensuring timely and effective communication with candidates via phone, text, and email, to facilitate a smooth interview process.
- Onboarding Collaboration: Worked closely with HR to support new hire processes, including calculating compensation based on experience, extending offers, and managing onboarding documentation.
- Proactive Talent Sourcing: Employed various sourcing techniques—such as job boards, social media, networking, and referrals—to attract top-tier healthcare talent in a competitive market.
- Strong Client Relationships: Cultivated and maintained relationships with hiring managers and their support staff.
- Technical Proficiency: Strong typing, phone etiquette, and general computer skills. ATS & CRM Proficiency
- Reason for Leaving: The company lost their contract with the client.
Data Entry & Medical Billing
MaxVax (Subsidiary of Hueman)
10.2021 - 02.2022
- Medical Billing & Insurance Research: Researched and processed patient medical insurance claims in Florida, ensuring accuracy and compliance with insurance policies.
- Accurate Medical Record Documentation: Maintained precise records of patient flu and COVID-19 vaccinations, ensuring compliance with healthcare documentation standards.
- Insurance Verification & Communication: I contacted patient account guarantors to gather and verify medical insurance information, facilitating accurate billing and payment processing.
- Proficient in data entry and HIPAA compliance: Managed patient records with strict adherence to HIPAA guidelines.
- Customer Service Excellence: Provided high-quality customer service, addressing patient inquiries, and resolving billing issues promptly.
- Reason for Leaving: The work was seasonal. Obtained a full time position with their parent company Hueman.
Sterile Processing Tech II
Baylor, Scott & White (Level II Trauma Center)
01.2021 - 10.2021
- Compliance with Manufacturer IFUs: Strictly adhered to all manufacturer Instructions for Use (IFUs).
- Reprocessing of Surgical Equipment: Expertly cleaned, inspected, and reprocessed reusable surgical instruments, scopes, and trays by washing, scrubbing, assembling, wrapping, and sterilizing using steam and low-temperature VPRO sterilizers.
- Reason for Leaving: I experienced reduced hours without pay during the second wave of COVID-19, making it difficult to meet financial obligations.
Sterile Processing Technician & Preceptor
Mayo Medical Center
09.2019 - 01.2021
- Trained new employees on the essential duties of a Sterile Processing Technician across all departmental areas, including decontamination, prep and pack, sterilization, storage of trays, and case picking.
- Adhered to all manufacturer instructions for use (IFU) for cleaning, assembling, and sterilizing instruments.
- Inventory Tracking and Management.
- Reason for Leaving: I relocated from Florida to Texas to assist my sister with childcare as she serves in the Army.
Medical Biller/Data Entry
Healthy Schools LLC/Caredox
10.2017 - 09.2019
- Insurance Benefits Verification: Verified insurance benefits for patients, and entered patient vaccine forms for both COVID and FLU into databases, including Realmed and Caredox, to facilitate accurate billing and patient record management.
- Efficient Data Processing: Processed hundreds of patient physical form entries into the appropriate systems quickly and accurately.
- Typing Proficiency: 75 GWAM, with 100% accuracy.
- Reason for Leaving: Healthy Schools was acquired by Caredox, which subsequently closed the following year.
Healthcare Receivable Specialist
Xtend Healthcare
10.2016 - 09.2017
- Patient Account Resolution: Managed patient accounts through inbound and outbound calls, setting up payment arrangements, or connecting patients to state healthcare programs.
- Conflict Resolution: De-escalated upset customers and efficiently resolved their issues using strong communication and active listening skills.
- Reason for Leaving: Moved from Tennessee to Florida.
Claims Intake Specialist, Data Entry, 2nd and 3rd Shift Supervisor
QRM, Inc
05.2014 - 05.2016
- Data Entry & Statistical Analysis: Conducted data entry and performed statistical analysis of daily reports for the unit, contributing to informed decision-making and operational improvements.
- Multitasking Proficiency: Utilized multi-line telephones and dual monitors for efficient communication and task management in a fast-paced environment.
- Claims Processing Accuracy: Entered liability, workers' compensation, property, and auto claims with a 99% accuracy rate, demonstrating attention to detail, and commitment to quality.
- Training and Supervision: Trained and supervised second- and third-shift employees.
- Reason for Leaving: Departed due to scheduling conflicts with school commitments at the time.
Education
High School Diploma -
Portland High School
Portland, TN01.2014
Associate of Applied Science - Cyberdefense-Information Assurance+
Central Texas College
Killeen, TX12-2026
Skills
- Data & Time Management
- HIPAA compliance
- Analytical thinking
- Computer Literate: Completed Keyboarding with Word Processing & Integrated Software courses
- 75 GWM 100% accuracy
- Equipment maintenance
- Diagnostic testing
- Bloodborne pathogen awareness
- Fantastic work ethic
- Critical thinking
- Work Planning and Prioritization
Certification
- CRCST through HSPA-2020 (ACTIVE)-Expires November 2026
- BLS (American Heart Association)-Expires 1/2027
Timeline
Travel Sterile Processing Technician
Aya Medical
12.2023 - 10.2024
Travel Sterile Processing Technician
Medical Solutions (Previously Aureus)
02.2023 - Current
Recruiter RPO
Hueman People Solutions
02.2022 - 02.2023
Data Entry & Medical Billing
MaxVax (Subsidiary of Hueman)
10.2021 - 02.2022
Sterile Processing Tech II
Baylor, Scott & White (Level II Trauma Center)
01.2021 - 10.2021
Sterile Processing Technician & Preceptor
Mayo Medical Center
09.2019 - 01.2021
Medical Biller/Data Entry
Healthy Schools LLC/Caredox
10.2017 - 09.2019
Healthcare Receivable Specialist
Xtend Healthcare
10.2016 - 09.2017
Claims Intake Specialist, Data Entry, 2nd and 3rd Shift Supervisor
QRM, Inc
05.2014 - 05.2016
High School Diploma -
Portland High School
Associate of Applied Science - Cyberdefense-Information Assurance+
Central Texas College