Lily Roth
Westfield,NJ
Overview
3
3
years of professional experience
Work History
Social Media Marketing Intern
M Pilates & Yoga
Westfield, NJ
05.2024 - 08.2024
- Supported branding, digital marketing messaging, and advertising campaigns by engaging with followers on various social media platforms.
- Increased brand visibility by crafting and implementing creative social media campaigns.
- Enhanced audience engagement through regular posting of relevant content on multiple social media platforms.
- Designed and presented social media campaign ideas.
- Conducted daily updates to social media profiles to boost company online presence.
- Improved overall social media presence with consistent branding guidelines across all platforms.
- Assisted in the development of a comprehensive content calendar, ensuring consistency across all social media platforms.
- Boosted website traffic by creating and sharing engaging blog posts and articles related to the industry.
- Balanced promotional posts with informative, value-added content that resonated with followers and fostered community building.
- Managed customer inquiries and complaints via social media channels, providing prompt resolutions and excellent customer service.
- Contributed to the growth of follower numbers by implementing effective hashtag strategies and engaging with influencers within the industry.
- Developed creative and unique campaign visuals, including videos, GIFs and images.
- Responded to comments, posts, and questions from various channels.
- Researched and analyzed industry trends to inform search marketing strategies.
- Monitored and evaluated website analytics to identify trends and opportunities for improvement.
Hostess
Harvest Restaurant Group, Addams Tavern
Westfield, NJ
04.2021 - 08.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
- Resolved guest complaints professionally, taking appropriate action to address issues and improve future experiences.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
Education
No Degree - Communications And Business
Ohio State University
Columbus, OH05.2027
High School Diploma -
Westfield High School
Westfield, NJ06.2023
Skills
- Communicating with others
- Learning new skills
- Working with others
- Customer service
- Brand Awareness
- Teaching others
- Social Media Marketing
- Social Media Posting
Awards
- Westfield High School National Honors Society
- Westfield High School French Honors Society
Timeline
Social Media Marketing Intern
M Pilates & Yoga
05.2024 - 08.2024
Hostess
Harvest Restaurant Group, Addams Tavern
04.2021 - 08.2024
No Degree - Communications And Business
Ohio State University
High School Diploma -
Westfield High School