Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lily Schrank

Brookfield

Summary

Dynamic Sales Associate with proven expertise in customer service and cash handling, honed across roles at Pet Smart Corporate Office and other leading retailers. Excelled in fostering customer relationships, enhancing team collaboration, and navigating high-pressure situations. Demonstrated exceptional problem-solving abilities, contributing to significant improvements in customer satisfaction and operational efficiency.

Overview

2
2
years of professional experience

Work History

Sales Associate

Pet Smart Corporate Office
08.2024 - 01.2025

Greeted customers professionally.

Completed customer checkouts quickly.

Organized and stored returned items.

Handled challenging circumstances effectively.

Processed cash and card payments.

Sales Associate

TJ Maxx, TJX Companies
10.2023 - 02.2024

Processed payments accurately.

Performed effectively under high-pressure conditions.

Contributed to multiple departmental functions.

Arranged inventory on shelves systematically.

Sales Associate

Pet Supplies Plus
09.2022 - 06.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Bachelors - Psychological Science

Mount Mary
Wauwatosa, WI

High School Diploma -

Brookfield East High School
Brookfield, WI
06.2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Problem-solving
  • Excellent people skills
  • Exceptional customer service
  • Cash handling
  • Multi-tasking strength
  • Listening skills
  • Flexible schedule
  • Conflict resolution
  • Store opening and closing

Timeline

Sales Associate

Pet Smart Corporate Office
08.2024 - 01.2025

Sales Associate

TJ Maxx, TJX Companies
10.2023 - 02.2024

Sales Associate

Pet Supplies Plus
09.2022 - 06.2023

Bachelors - Psychological Science

Mount Mary

High School Diploma -

Brookfield East High School
Lily Schrank