Lily Schuster

• Serving as an approachable resource for residents seeking advice or assistance with personal or academic issues daily.
• Respond to room transfers, incident reports, and maintenance requests.
• Improved resident satisfaction with prompt and empathetic resolution of conflicts and concerns.
• Organize social events for residents to foster a sense of community and belonging, resulting in increased resident retention.

• Greeted customers and helped with product questions, selections, and purchases.
• Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
• Helped customers complete purchases, locate items, and join reward programs.
• Assisted in setting up promotional displays to attract customer attention and boost sales.

• Maintained inventory accuracy by organizing and cleaning equipment utilizing storage racks in the back of the store

• Enhanced customer ordering and checkout process, driving sales through interactive engagement, product promotion, and tailored product suggestions

• Trained 3 new employees to operate register and how to close and open the store