Summary
Overview
Work History
Education
Skills
Timeline
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Lily Semerau

Arlington Heights,IL

Summary

Experienced and reliable office assistant with a strong track record of handling high volumes of phone calls. Known for being respectful, professional, and easy to work with—whether supporting clients or collaborating with coworkers. Flexible, hardworking, and always looking for ways to make everyday employment tasks run more smoothly.

Overview

2
2
years of professional experience
2026
2026
years of post-secondary education

Work History

Office Assistant

Calabrese Associates
Warrenville, Illinois
12.2024 - Current
  • Organized files and maintained an efficient document management system.
  • Conducted basic data entry tasks to update client information in systems.
  • Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
  • Supported bookkeeping tasks such as invoicing and expense tracking.
  • Delivered messages and ran errands.

Restaurant Hostess

Texas Roadhouse
Mount Prospect, Illinois
12.2023 - 08.2024
  • Greeted guests warmly and escorted them to tables.
  • Managed reservation system to optimize seating arrangements.
  • Assisted in training new hostesses on procedures and policies.
  • Maintained cleanliness and organization of the entrance area.
  • Handled guest inquiries and resolved issues promptly.
  • Monitored wait times and provided updates to guests as needed.
  • Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
  • Managed reservations, waitlists, and special requests for large parties.

Arlington Heights Park District Coordinator

Arlington Heights Park District
Mount Prospect, IL
10.2023 - 05.2024
  • Coordinated adult volleyball league’s games
  • Put together the volleyball nets before the games, and took them down after the games
  • Assisted players to their correct teams and courts
  • Coordinated with referees

Education

John Hersey High School
Arlington Heights, IL

Bachelor of Science - Psychology And Criminal Justice

Truman State University
Kirksville, MO
08.2024 - 08.2025

Skills

  • Data entry
  • Customer service
  • Team coordination
  • Time management
  • Communication skills
  • Problem solving
  • Organizational skills
  • Invoice processing

Timeline

Office Assistant

Calabrese Associates
12.2024 - Current

Bachelor of Science - Psychology And Criminal Justice

Truman State University
08.2024 - 08.2025

Restaurant Hostess

Texas Roadhouse
12.2023 - 08.2024

Arlington Heights Park District Coordinator

Arlington Heights Park District
10.2023 - 05.2024

John Hersey High School

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