Customer-oriented Concession Stand Worker exceptionally talented at maintaining top-rate customer service standards during high-volume, fast-paced operations. Successfully operates cash registers, prepares customer orders and organizes work stations. Tidy and hardworking individual possessing outstanding communication skills.
Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Pet Sitter
My Neighbors
01.2021 - Current
Prepared food and water following instructions from pet owners.
Gave animals proper attention to promote secure environment in owner's absence.
Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
Exercised animals regularly with walks and rigorous play activities.
Communicated professionally with pet owners via phone, email, and text.
Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
Gave medication to pets following guidelines from owners.
Kept cages, kennels, play yards, and grooming areas neat and clean.
Followed pet care instructions for dietary needs and medication regimens.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
House Sitter
My Neighbors
01.2021 - Current
Communicated with homeowner via phone or text.
Fed and walked pets, cleaning up after pets indoors and outdoors.
Cared for houseplants by frequently watering during owners' absence.
Fed and watered animals and replaced dirty bedding and litter boxes.
Brought in mail and newspaper to maintain appearance of activity at client residence.
Maintained lawn and outdoor property for house to appear “lived-in.”
Collected, forwarded or signed for mail, packages, or home services.
Set security system using passcode and kept appropriately armed while at property and away.
Babysitter
My Parents And Neighbors
01.2019 - Current
Played games, worked on puzzles, and read books to young children.
Communicated positively with children and guardians.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Prepared healthy, age-appropriate snacks and meals.
Reassured children when upset providing emotional support and stability.
Taught children to organize toys, wash hands, and share by leading by example.
Communicated with parents regarding children's progress and development, raising any issues.
Assisted children with homework assignments and special projects across different subjects.
Planned fun outings and educational activities to keep children entertained.
Administered medications, following strict instructions from parents and medical labels.
Guided school homework and read bedtime stories to support development.
Monitored children's play activities to verify safety.
Established and maintained safe play environment for children.
Engaged with children on individual basis to build positive relationships.
Encouraged children to be understanding and patient with others.
Taught children basic life skills, manners and personal hygiene.
Supervised children engaged in physical activity, learning and social skills with peers.
Supervised children on playground to help develop physical and social skills.
Promoted language development skills through reading and storytelling.
Provided developmentally appropriate activities for children.
Organized activities that enhanced children's physical, emotional and social well-being.
Worked with parents to develop and implement discipline programs to promote positive behavior.
BYU Concessions
BYU Football
09.2023 - 11.2023
Enhanced transactions with thoughtful suggestions and upselling opportunities of loyalty cards and concession items to impact revenue.
Performed reconciliation of POS terminals with cash and credit transactions to balance cash drawer at end of shift.
Provided engaging, hospitable service to guests in theater.
Maintained quality safe handling procedures for concessions purchased.
Completed transactions with operation of point of sale terminals.
Maintained cleanliness of concession area, box office, lobbies, auditoriums and restrooms.
Transported supplies and stock to replenish items to streamline operations.
Tabulated food and beverage orders quickly so guests avoided delays in seating.
Maintained high standards of customer service in high-volume, fast-paced operations.
Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
Consistently provided friendly service to promote better customer engagement.
Maintained clean, organized workspace according to operational standards.
Prepped food items for later use to save staff time during busy hours.
Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
Responded to customer complaints to help resolve issues.
Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Accurately operated cash register to process customer payments.
Replenished serving stations with fresh food and cleaned up spills.
Volunteer Set Up
American Fork Marching Band Competition
10.2023 - 10.2023
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Organized and detail-oriented with a strong work ethic.
Paid attention to detail while completing assignments.
Teacher's Assistant
American Fork Junior High School
08.2022 - 05.2023
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Handed out classroom materials, like pencils, paper, and crayons.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Graded assignments and reported individual progress to teacher.
Assisted teachers with classroom management and document coordination to maintain positive learning environment.
Supported classroom activities, tutoring, and reviewing work.
Supported classroom maintenance and upkeep, organizing books and materials.
Helped with grading assignments and tests, providing constructive feedback to students based on results.
Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
Copied, organized and distributed classroom assignments or other paperwork.
Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
Handled class records for attendance, assignment grades and course participation scores.