Lily Stanley
Nashville,TN
Summary
Dynamic and dedicated professional with exceptional customer service skills. Proven ability to enhance guest engagement and maintain cleanliness standards in high-volume dining environments. Strong cash handling expertise and a commitment to teamwork ensure efficient operations and memorable dining experiences. Recognized for building lasting relationships with co-workers and customers!
Overview
2
2
years of professional experience
Work History
Server/Restaurant Hostess
Chili Verde
07.2023 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
Cashier
Dairy Queen Grill & Chill
04.2024 - 09.2024
- Greeted customers entering the store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
FOH Team Member
Chick-fil-A
11.2022 - 11.2023
- Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
- Established a welcoming atmosphere by greeting each guest warmly.
- Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
- Enhanced customer experience by providing friendly and efficient service at the front counter and drive-thru.
- Supported fellow team members during peak hours by quickly responding to the needs of both customers and staff.
- Greeted customers warmly upon arrival, setting a welcoming tone for their dining experience.
- Answered customers' questions, recommended items, and recorded order information.
Education
Worthington Christian School
Columbus05-2029
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Cleanliness standards
- Safe food handling
- High-volume dining
- Team collaboration
- Supply restocking
- Table bussing
- Point of sale operation
- Dining area maintenance
Timeline
Cashier
Dairy Queen Grill & Chill
04.2024 - 09.2024
Server/Restaurant Hostess
Chili Verde
07.2023 - 01.2025
FOH Team Member
Chick-fil-A
11.2022 - 11.2023
Worthington Christian School