Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Lily Ulvila

Pompano Beach,FL

Summary

Dynamic and adaptable professional with extensive experience in customer service, food service, and leadership roles. Demonstrated ability to lead teams, efficiently resolve problems, and consistently deliver exceptional customer satisfaction in fast-paced environments. Currently pursuing higher education with a focus on management and business fundamentals to further enhance skills and knowledge in the field.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Manager/Head Cook

Local Roots Restaurant
06.2021 - 08.2024

While being employed at this job, I:

  • Oversaw staff performance
  • Handled cooking, order taking, payment processing, waitressing, and inventory
  • Maintained cleanliness and stock levels
  • Delivered consistent customer service in a fast-paced setting

Assistant Chef

Anna's Harborside Grill
01.2022 - 04.2022

While being employed at this job, I:

  • Cooked top shelf Greek cuisine
  • Prepared ingredients for our meals
  • Ensured every plate was presentable
  • Resolved problems with coworkers
  • Understood customers allergens, needs, and requests
  • Worked to help the head chef create specials for the week
  • Remade plates to the customer's request

Shift Leader

Nekter at Delray Beach
08.2023 - 10.2023

While being employed at this job, I:

  • Blended smoothies and acai bowls to order
  • Prepared ingredients daily for toppings and juices
  • Ensured every order was presentable and tasteful
  • Resolved problems
  • Understood customers needs and requests
  • Worked to create more efficient ways to get tasks done
  • Supervised other co-workers on shift to ensure accuracy and quality
  • Handled allergies seriously

Shift Leader

3Natives Acai and Juicery
11.2023 - 11.2024

While being employed at this job, I:

  • Blended smoothies and acai bowls to order
  • Prepped ingredients daily for toppings and acai bowls
  • Ensured every order was presentable and tasteful
  • Resolved problems including transaction issues
  • Understood customers needs and requests
  • Worked to create more efficient ways to get tasks done
  • Supervised other co-workers on shift to ensure accuracy and quality
  • Handled allergies seriously

Designer

Clever Endeavor Construction
10.2024 - 02.2025

While being employed at this job, I:

  • Familiarized myself with the software needed to create virtual renderings
  • Executed final representations for the clients of residential and commercial spaces
  • Was involved with the execution of my designs ensuring precision and excellence
  • Worked beside a contractor of many remodels, demolitions, and restorations
  • Was fair, honest, and upfront about what could or could not be done to their home
  • Was truthful about the costs and timelines for each project

Education

High School Diploma -

Silver Lake Regional High School
Kingston, MA
05-2022

Current Student - Business Management

Florida Atlantic University
Kingston, MA
04-2026

Skills

Leadership and Teamwork Skills

  • Organization and Innovation
  • Cheerful and Outgoing
  • Intuitive and Observant

Certification

  • Servsafe
  • BLS
  • CPR

Timeline

Designer

Clever Endeavor Construction
10.2024 - 02.2025

Shift Leader

3Natives Acai and Juicery
11.2023 - 11.2024

Shift Leader

Nekter at Delray Beach
08.2023 - 10.2023

Assistant Chef

Anna's Harborside Grill
01.2022 - 04.2022

Manager/Head Cook

Local Roots Restaurant
06.2021 - 08.2024

High School Diploma -

Silver Lake Regional High School

Current Student - Business Management

Florida Atlantic University
Lily Ulvila