Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lilian Villalobos

Valley Village,CA

Summary

Experienced in a fast-paced, customer-focused setting, with honed communication and teamwork skills. Expertise in exceptional customer service and well-organized workspaces. Eager to transition into a new field to leverage these skills and make a valuable contribution to a fresh team and environment.

Overview

7
7
years of professional experience

Work History

Crew Member

Trader Joe's
10.2021 - Current
  • Improved overall store appearance by keeping aisles clean, uncluttered, and well-stocked throughout the day.
  • Conducted timely price checks for customers while providing knowledgeable recommendations based on their needs.
  • Kept cases and shelves clean and well-stocked by front-facing, checking codes, rotating and removing out-of-date products to achieve fresh and appealing display.
  • Unloaded produce items from truck, broke down pallets, loaded flats with proper produce items for placement on produce floor and checked produce on display for quality.
  • Handled customer complaints with patience and understanding, working towards a satisfactory resolution for both parties.
  • Supported store management by performing additional tasks as needed, such as opening or closing procedures.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.

Childcare Provider

Castro Family Daycare
10.2024 - 11.2024
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Facilitated naptime routines for toddlers to ensure adequate rest periods throughout the day for optimal growth and development.
  • Improved children's physical health with daily outdoor play and exercise routines.


Cashier

Massis Kabob
03.2021 - 09.2021
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.

Event Server

CBS, Studio City
06.2018 - 02.2020
  • Arranged linens and table settings according to seating plan and event theme.
  • Set up banquet tables and chairs based on event requirements.
  • Answered guest questions about event plans and food service choices.
  • Assisted bartenders with drink preparation when necessary, enhancing the speed of service delivery.
  • Handled food and beverage orders for up to 200 guests, delivering prompt and friendly service.
  • Replenished condiments and other supplies at tables and service bars.

Education

Political Science And Government

Los Angeles Valley College
Valley Village, CA
12-2025

High School Diploma - undefined

Saint Genevieve High School
06.2021

Skills

  • Product knowledge
  • Takes on a challenge
  • Flexible schedule
  • Store opening and closing
  • Food preparation
  • Fluent in English and Spanish
  • Teamwork
  • Time management
  • Creative and Organized

Timeline

Childcare Provider

Castro Family Daycare
10.2024 - 11.2024

Crew Member

Trader Joe's
10.2021 - Current

Cashier

Massis Kabob
03.2021 - 09.2021

Event Server

CBS, Studio City
06.2018 - 02.2020

High School Diploma - undefined

Saint Genevieve High School

Political Science And Government

Los Angeles Valley College
Lilian Villalobos