Overview
Work History
Education
Skills
Timeline
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Lily Wakeham

Green Bay,WI

Overview

9
9
years of professional experience

Work History

Bartender, Waitress

Hinterland Brewery
Ashwaubenon, WI
09.2024 - Current
  • Exceptional ability to build rapport and trust with clients, ensuring a comfortable and personalized experience.
  • Proven ability to work efficiently in a fast-paced environment while maintaining high standards of service and attention to detail.
  • Meticulous attention to detail when performing tasks, ensuring that all client needs are met to the highest standard.
  • Strong ability to learn and stay updated on the latest menu items, helping clients make informed decisions.

Community Manager, Life Coach

Rise Leadership Circle
Green Bay, WI
07.2022 - 12.2024
  • Excellent communication skills, built through remote community management and one-on-one life coaching, fostering strong relationships with clients and ensuring their needs are met.
  • Ability to create a welcoming and comfortable environment, ensuring clients feel heard, valued, and at ease during treatments.
  • Strong problem-solving skills developed through life coaching, able to address client concerns and adapt services to ensure their satisfaction."
  • Skilled in managing a busy workload, balancing client consultations, treatment appointments, and administrative tasks.
  • Able to create a positive brand presence and attract clients through word-of-mouth and personal recommendations, enhancing overall client retention.

Office Manager

Corewellness Chiropractic & Natural Medicine
Houghton, MI
09.2020 - 09.2024
  • Expert in managing appointment scheduling and ensuring timely service delivery while maintaining organized treatment rooms.
  • Skilled at handling client records, appointments, and inventory with attention to detail, ensuring smooth daily operations.
  • Strong background in providing exceptional client service, ensuring a positive and welcoming atmosphere for all clients.
  • Ability to build long-term relationships with clients, understanding their needs and delivering personalized treatments.
  • Proven ability to manage multiple appointments and client needs simultaneously, ensuring punctual service delivery and client satisfaction.
  • Able to handle stressful situations or last-minute changes, maintaining calm and delivering a high standard of service.

Manager of Operations

Bonfire at The Continental Fire Co.
Houghton, MI
06.2016 - 01.2024
  • Led a diverse team of servers and bartenders, fostering a collaborative environment while ensuring top-tier service and client satisfaction.
  • Experienced in handling customer feedback, resolving conflicts, and ensuring clients leave happy, which will translate into excellent client care in a spa or salon.
  • Skilled in scheduling, multitasking, and prioritizing tasks to ensure smooth operations, whether managing client treatments, appointments, or spa logistics.

Education

Estheticians License - Aesthetics

Blue Sky
Green Bay
04-2025

GED -

Houghton High School
Houghton
06-2018

Skills

  • Proficient in performing various facial treatments (eg, cleansing, exfoliation, masks, anti-aging, hydration)
  • Expertise in customized facials based on skin type and client needs
  • Skilled in hair removal techniques such as waxing
  • Ability to analyze skin type and condition, recommend appropriate treatments and products
  • Trained in microdermabrasion procedures and chemical peel treatments
  • Strong communication skills, with the ability to listen to clients’ needs and provide personalized recommendations
  • Efficient in managing multiple appointments and ensuring timely treatment delivery
  • Ability to stay organized in a fast-paced environment while maintaining a high level of service
  • Ability to carefully follow procedures and protocols

Timeline

Bartender, Waitress

Hinterland Brewery
09.2024 - Current

Community Manager, Life Coach

Rise Leadership Circle
07.2022 - 12.2024

Office Manager

Corewellness Chiropractic & Natural Medicine
09.2020 - 09.2024

Manager of Operations

Bonfire at The Continental Fire Co.
06.2016 - 01.2024

Estheticians License - Aesthetics

Blue Sky

GED -

Houghton High School

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Lily Wakeham