Summary
Overview
Work History
Education
Skills
Timeline
Manager

Lily Waller

Warsaw,MO

Summary

Team-oriented professional with strong focus on collaboration and achieving results. Skilled in effective communication, problem-solving, and adapting to changing needs. Known for reliability and ability to work seamlessly within diverse teams to drive success. Prepared to deliver impactful contributions in this role.

Overview

6
6
years of professional experience

Work History

Manager

Cosmic Cafe
08.2022 - 10.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Barista

Cosmic Cafe
07.2018 - 10.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Sales Associate

Twisted Tango
01.2021 - 12.2023
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Ensured food safety standards were met by regularly sanitizing workstations and equipment.
  • Developed strong product knowledge to assist customers in making informed decisions about their frozen yogurt choices.
  • Assisted in inventory management to ensure adequate stock levels and minimize waste.

Education

Associate Of Arts - Art

State Fair Community College
Sedalia, MO

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Staff management

Timeline

Manager

Cosmic Cafe
08.2022 - 10.2024

Sales Associate

Twisted Tango
01.2021 - 12.2023

Barista

Cosmic Cafe
07.2018 - 10.2024

Associate Of Arts - Art

State Fair Community College

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Lily Waller