Lily Werner
Kokomo,IN
Summary
Passionate and hardworking barista, with a warm demeanor, eager to secure a position that will provide greater opportunity for community building and personal growth. Ready to help team achieve company goals and make a difference in lives of customers.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
04.2021 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, enjoyable experience.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales and customer experience.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Controlled line and crowd with quick, efficient service.
- Prevented spread of infections and maintained store professionalism by cleaning and sanitizing high touch areas frequently.
- Familiar with, both, opening and closing responsibilities.
Education
Some College (No Degree) - Biology/ Pre-medicine
Indiana Wesleyan University
Marion, INHigh School Diploma -
Madison-Grant Jr./Senior High School
Fairmount, IN06.2021
Skills
- Friendly and outgoing
- Adaptive and creative
- Strong work ethic
- Professional demeanor
- Conflict resolution
- Teamwork
- New hire training
- Facility maintenance and cleaning
- Exceptional customer service
- Stress management
Accomplishments
- Recognized as Barista of the Week in 2021.
- Won Partner of the Quarter in 2021.
- Promoted to Barista Trainer after 8 months of employment.
Timeline
Barista
Starbucks
04.2021 - Current
Some College (No Degree) - Biology/ Pre-medicine
Indiana Wesleyan University
High School Diploma -
Madison-Grant Jr./Senior High School