Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Lily Werth

Sheboygan

Summary

Dedicated server and pharmacy technician with a proven track record in customer service and accuracy. Skilled in problem-solving, cash handling, and inventory management. Committed to enhancing service quality and improving patient care.

Overview

5
5
years of professional experience

Work History

Server

Blast Soft Serve
Sheboygan
05.2020 - Current
  • Provided exceptional customer service in a fast-paced soft serve environment.
  • Maintained cleanliness and organization of dining and serving areas.
  • Assisted in training new servers on menu items and service standards.
  • Prepared and served a variety of soft serve desserts to customers.
  • Handled cash transactions accurately at the register.
  • Monitored inventory levels and restocked supplies as needed.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Delivered food orders promptly and courteously.
  • Checked food before serving it to customers.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Handled phones and took orders, complaints, and suggestions

Pharmacy Technician

St. Nicholas Hospital
Sheboygan
08.2022 - 05.2024
  • Dispensed medications accurately to patients and healthcare providers.
  • Prepared prescription orders by measuring and mixing pharmaceuticals.
  • Assisted pharmacists in verifying prescription accuracy and completeness.
  • Maintained inventory levels by restocking medications and supplies regularly.
  • Processed insurance claims for medication reimbursement efficiently.
  • Educated patients on proper medication usage and potential side effects.
  • Collaborated with healthcare teams to improve patient care services.
  • Ensured compliance with safety regulations and pharmacy standards consistently.
  • Teamed with peers, technicians and pharmacists to prioritize and complete orders.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
  • Managed filing of prescriptions, both electronically and manually.
  • Interpreted and processed medication orders under supervision of pharmacist.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.

Education

High School Diploma -

Sheboygan Christian School
Sheboygan, Wisconsin
05-2024

Some College (No Degree) -

Concordia University of Wisconsin
Mequon, Wisconsin

Some College (No Degree) -

Grand Canyon University
Phoenix, AZ

Skills

  • Customer service
  • Order management
  • Cash handling
  • Menu knowledge
  • Inventory control
  • Medication dispensing
  • Patient education
  • Safety compliance
  • Effective communication
  • Attention to detail
  • Team collaboration
  • Problem solving

Accomplishments

  • Received Kohler Foundation Scholarship of $25,000
  • Was Student Body President and Student Council President of my K-12 school
  • Manager at Blast Soft Serve

Affiliations

  • I enjoy the arts such as crocheting, knitting, drawing, and painting
  • I am currently writing a fictional novel

Timeline

Pharmacy Technician

St. Nicholas Hospital
08.2022 - 05.2024

Server

Blast Soft Serve
05.2020 - Current

High School Diploma -

Sheboygan Christian School

Some College (No Degree) -

Concordia University of Wisconsin

Some College (No Degree) -

Grand Canyon University

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