Lily Winters

• Front desk management, answering phone calls, answering service inquiries, responding to customer emails and messages, setting up package plans for customers, helping customers get involved with the business, managing the facility making sure it is a safe and clean environment.

• Coordinated reservations, performed table visits, handled phone calls, oversaw seating, addressed guest complaints, assisted servers with food running and clearing tables.

• Fostered group cohesion by effectively communicating and demonstrating leadership. Engaged in active learning and perseverance to enhance skills throughout the season. Collaborated with coaches to develop skills and fostered teamwork through encouragement and support. Represented commitment, loyalty, and dedication through following specific pre-season and in-season workouts and drills to prepare for racing.

• Monitored dining area for cleanliness and customer satisfaction; executed closing duties including trash/recycling, kitchen cleanup, table bussing, and sanitation practices. Prepared appetizers and food products; hand washed glasses and dishes, and assisted with large-scale catering orders and company events.

GPA: 3.7

• Expected Graduation Date 05/28
• GPA: 3.3

• Sports and Exercise Science Career Technical Program
• College courses through Tri-C Community College – Anatomy and Physiology, Exercise Science
• Hands on lab work, medical taping, rehabilitation program writing, athlete recovery labs, CPR training, body composition testing, VO2 testing, certified personal training practice.