Lily Young
Knoxville,TN
Summary
I bring a strong background in working with individuals from all walks of life to problem-solve and develop effective, meaningful solutions. I thrive under pressure and am driven by a genuine desire to help others. Adaptable and highly motivated, I consistently strive to go above and beyond in every task I take on. I am punctual, organized, and committed to maintaining a positive and collaborative attitude in any team environment
Overview
1
1
year of professional experience
Work History
Grace Christian Academy Staff Childcare Employee
Grace Christian Academy Knoxville
08.2023 - 05.2024
- Collaborated with parents to address specific concerns or needs regarding their child's care and education.
- Fostered a nurturing, safe, and engaging environment for children to thrive in.
- Supported children during transitions between activities, reducing stress levels and promoting emotional wellbeing.
- Developed age-appropriate activities and crafts to engage children.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Utilized positive reinforcement techniques to encourage good behavior.
Education
High School Diploma -
Grace Christian Academy Knoxville
Knoxville, TN05-2024
Bachelor of Science - Elementary Education
University of Tennessee
Knoxville, TN05-2028
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Problem resolution
- Relationship building
- Computer proficiency
- Conflict resolution
- Complaint handling
- Customer satisfaction measurement
- Scheduling
- Patience and empathy
- Safety awareness
Timeline
Grace Christian Academy Staff Childcare Employee
Grace Christian Academy Knoxville
08.2023 - 05.2024
High School Diploma -
Grace Christian Academy Knoxville
Bachelor of Science - Elementary Education
University of Tennessee
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