Summary
Overview
Work History
Education
Skills
Timeline
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LILY ZUKOSKI

Beavercreek

Summary

Developed strong customer service and sales skills in a fast-paced retail environment, focusing on customer satisfaction and product knowledge. Demonstrates effective communication and ability to meet individual needs.

Personable and upbeat, bringing strong interpersonal skills and positive attitude to customer interactions. Knowledgeable about product merchandising and point-of-sale systems, with knack for identifying customer needs and providing tailored recommendations. Dedicated to driving sales and enhancing customer satisfaction.

Overview

4
4
years of professional experience

Work History

Beauty Advisor

Ulta Beauty Inc.
08.2024 - 03.2025
  • Assisted in visual merchandising, making product displays more attractive and shopper-friendly.
  • Maintained an organized and visually appealing product display, increasing customer interest and engagement.
  • Processed payments, entering sales in the register for prompt customer service.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
  • Strengthened brand loyalty through exceptional customer service and attentiveness to individual preferences.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.

Barista

Tropical Smoothie Cafe
06.2022 - 08.2023
  • Maintained a clean and organized workspace for optimal productivity and safety
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment
  • Contributed to a positive team environment through effective communication and collaboration with colleagues
  • Cleaned counters, machines, utensils, and seating areas daily
  • Maintained regular and consistent attendance and punctuality
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment
  • Trained new team members with positive reinforcement and respectful, encouraging coaching
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage

Sandwich Artist

SUBWAYRestaurants
03.2021 - 05.2021
  • Greeted guests, promoted specials, and took orders
  • Operated the cash register with accuracy, ensuring proper handling of transactions
  • Kept workplace clean and organized in line with restaurant policies
  • Increased speed of service through effective multitasking and time management skills
  • Maintained a clean and organized workspace, adhering to strict sanitation standards
  • Prepared and served hot and cold sandwiches based on customer preferences
  • Assisted customers in choosing menu items by providing food complementing information
  • Restocked and rotated stock in display case to mitigate stock loss
  • Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products
  • Trained team members to prepare sandwiches and other items according to instructions
  • Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment
  • Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste
  • Kept kitchen, counter and dining areas cleaned and sanitized
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness

Education

High School Diploma -

Beavercreek High School
Beavercreek, OH
05.2023

Skills

  • Team Player
  • Friendly and outgoing
  • Cleanliness
  • Active listener
  • Exceptional customer service
  • Adaptive and creative
  • Professional Demeanor
  • Performance Improvement
  • Excellent math skills
  • Time Management
  • Attention to Detail
  • Adaptable and Flexible
  • Problem-Solving
  • Hospitality and Professionalism
  • Conflict Resolution
  • Cash handling
  • Organization and multitasking
  • Customer service
  • Customer engagement
  • Retail experience
  • Merchandise restocking
  • Returns processing
  • Client relationship building

Timeline

Beauty Advisor

Ulta Beauty Inc.
08.2024 - 03.2025

Barista

Tropical Smoothie Cafe
06.2022 - 08.2023

Sandwich Artist

SUBWAYRestaurants
03.2021 - 05.2021

High School Diploma -

Beavercreek High School

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LILY ZUKOSKI