Lilya Grigoryan

• Managed account advertisements and enrollment processes, ensuring accurate and timely updates.
• Communicated with providers to address enrollment inquiries and guide them through the process.
• Ensured that all necessary paperwork was completed prior to scheduled appointments.
• Coordinated with the admission team to schedule admission and recruitment programs.
• Provided guidance to providers on the enrollment process, timelines, and requirements.
• Answered and responded to inquiries to deliver a high level of patient service.
• Scheduled and coordinated tours for prospective families, providing detailed information about childcare programs and ensuring a smooth enrollment process.
• maintained consistent follow-up communication with prospective families to address questions and guide them through the enrollment process.
• Maintained positive working relationship with fellow staff and management.
• Responded promptly to inquiries from providers regarding their status within the network.

• Facilitated secure and accurate money transfers, ensuring compliance with all regulatory requirements
• Processed and verified necessary documentation, maintaining meticulous records for each transaction
• Provided exceptional customer service, addressing inquiries and resolving issues promptly

• Assisted customers in selecting products
• Maintained store organization
• Provided exceptional service to enhance customer satisfaction
• Provided expert guidance on product selection, aligning with customer preferences and current promotions
• Managed inventory with precision, restocking and organizing products

• Communicated customer complaints, requests and feedback to company management.
• Scheduled meetings, appointments and travel arrangements for managers.
• Maintained inventory of office supplies and placed orders when necessary.
• Responded to inquiries via email, telephone and social media platforms.
• Assisted with special projects as requested by management team members.
• Reviewed and verified project documents for completeness, format and compliance with contract requirements.
• Organized and maintained the document database to ensure accuracy and completeness of records.
• Developed reports summarizing key performance indicators related to document control activities.
• Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
• Reviewed and verified data for accuracy and completeness before entering into the database.
• Guided employees in handling difficult or complex problems.
• Coordinated logistics for company events, including scheduling venues, transportation, and accommodations.
• Responded to emergency scheduling changes promptly, minimizing disruptions to operations.
• Monitored employee attendance and time-off requests to ensure compliance with company policies.
• Analyzed project requirements to find bugs and eliminate issues.
• Scheduled meetings and managed calendar appointments.
• Coordinated meeting schedules and responded to email inquiries efficiently.

Additional information:

Reference: 818-797-7997.