Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lilyan Jacobs

Laguna Beach,CA

Summary

Reliable professional with strong kitchen and organizational skills, proudly working at The Ritz Carlton Laguna Niguel since 2015. Proven adaptability in fast-paced environments, delivering exceptional customer service and maintaining high standards of cleanliness. Demonstrated cross-training flexibility and teamwork. Associate of The Year 2017 at the Ritz Carlton Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having solid attendance record and delivering exceptional customer service. Diligent cook with solid background in providing support to restaurant and banquet staff. Adept at maintaining clean and organized environment, ensuring smooth service flow. Demonstrated ability to swiftly address customer needs and collaborate with team members.

Overview

10
10
years of professional experience

Work History

Employee Cafeteria Attendant- Banquet Cook

The Ritz Carlton Laguna Niguel
10.2015 - Current

Set up buffet counter, including salad, dairy, cold cuts, and hot food sections. Restocked food and for different meal periods

Prepared fresh vegetables daily and replenished buffet items for upcoming service.

Placed requisition orders for dry goods to maintain inventory levels.

Clean lunch tables and ensured buffet counter and floor remained tidy.

Assist in Banquet cooking as needed.

Maintained health department compliance through regular cleaning and sanitizing procedures.

Certified in ServSafe, food handlers certification.

Ritz Carlton Training

Servers Assistant

The Ritz Carlton, Laguna Niguel
08.2019 - 10.2019
    • Delivered exceptional customer service by warmly greeting customers.
    • Maintained cleanliness in dining area through routine sweeping, surface wiping, and trash removal.
    • Executed table bussing between courses to expedite service efficiency.
    • Utilized strong multitasking skills to manage responsibilities during peak meal times.
    • Polished four racks of water and juice glasses for upcoming shifts.
    • Prepared hot drinks and brewed tea to enhance guest experience.
    • Refilled guest drinks consistently to uphold service quality at all times.

Education

No Degree - Culinary

Saddleback College
Mission Viejo, CA

Certificate Of Completion -

Walter Johnson
BETHESDA
06.2015

Skills

  • Culinary experience
  • Proficient in organization
  • Team player
  • Adaptable training capabilities
  • Punctual and trustworthy

Languages

Chinese (Mandarin)
Native or Bilingual

Timeline

Servers Assistant

The Ritz Carlton, Laguna Niguel
08.2019 - 10.2019

Employee Cafeteria Attendant- Banquet Cook

The Ritz Carlton Laguna Niguel
10.2015 - Current

No Degree - Culinary

Saddleback College

Certificate Of Completion -

Walter Johnson