Lilyana Mariscal
Lancaster,CA
Summary
Dynamic and dependable professional with diverse experience in retail, childcare, and social media management. Strong customer service skills, effective teamwork, and exceptional communication abilities enable success in fast-paced environments. Recognized for delivering outstanding service, fostering positive relationships, and infusing creativity and patience into every role. Committed to helping others, continuously acquiring new skills, and enhancing a collaborative, goal-oriented team atmosphere.
Overview
1
1
years of professional experience
Work History
Retail Sales Associate
G by Guess
08.2023 - Current
- Delivered exceptional customer service by assisting shoppers with product selection, styling advice, and purchases to meet sales goals.
- Maintained in-depth knowledge of store merchandise, promotions, and brand standards to provide accurate information to customers.
- Processed transactions efficiently using POS systems, handled cash, and managed returns and exchanges.
- Ensured sales floor and fitting rooms were clean, organized, and visually appealing according to company standards.
- Worked collaboratively with team members to achieve daily and weekly sales targets.
- Contributed to inventory management by restocking products, completing price changes, and participating in store counts.
- Built positive relationships with customers, encouraging repeat business and enhancing overall store satisfaction.
Vitamin Clerk
Sprouts
08.2025 - 10.2025
- Advised customers on vitamins, supplements, and health products based on their wellness needs, providing informed and friendly service.
- Maintained a well-organized and fully stocked vitamin and body care department, ensuring proper rotation and freshness of inventory.
- Developed in-depth product knowledge through regular training and vendor sessions, staying up to date on natural health trends and ingredients.
- Processed special orders, handled returns professionally, and resolved customer concerns efficiently to ensure satisfaction.
- Collaborated with team members and department managers to set up displays, execute promotions, and achieve sales goals.
- Followed health, safety, and company policies in handling products and maintaining a clean, customer-friendly environment.
Nanny
06.2023 - 08.2024
- The child had ADHD and behavior issues. I took on this challenge to help me in my future career.
- Helping the kids to learn things such as colors, words, math, and so much more
- I was able to learn how to care for other people and see life from different perspectives
- Learning how to negotiate, solve problems, and being very patient with people.
Social Media Manager
RE-MAX for Charla Gonzalez
08.2023 - 01.2024
- Learning how to use different tools such as
Education
High School Diploma -
Desert Winds
Lancaster, CA06-2025
Skills
- Customer Needs Assessment
- Product Recommendations
- Upselling & Cross-Selling
- Conflict Resolution
- Friendly, Personable Communication
- Excellent Verbal & Written Communication
- Team Collaboration & Support
- Time Management & Scheduling
- Creative Content Creation (Social Media)/guess
- Social Media Tools (Instagram, Facebook, Canva)Adaptability in Fast-Paced Environments
- Patience & Emotional Intelligence
Activities
Created and scheduled social media content using Instagram, Facebook, and Canva Microsoft, marketing strategies, keeping up to date with recent activities Creativity: Making fun, engaging, or informative posts Graphic Design: Using tools like Canva or Adobe to design visuals. Writing: Writing clear, catchy captions, bios, or ads. Video Editing: Editing short videos or reels for platforms like TikTok and Instagram.
Timeline
Vitamin Clerk
Sprouts
08.2025 - 10.2025
Retail Sales Associate
G by Guess
08.2023 - Current
Social Media Manager
RE-MAX for Charla Gonzalez
08.2023 - 01.2024
Nanny
06.2023 - 08.2024
High School Diploma -
Desert Winds