Lilyana Reyes
Tampa,USA
Summary
Dynamic professional with a proven track record in task management and exceptional customer service. Skilled in collaborating within teams or independently to drive results and exceed performance expectations in high-pressure environments. Highly adaptable to shifting priorities and the unique requirements of diverse settings. Recognized for thriving in fast-paced, high-volume roles while consistently meeting demanding targets.
Overview
1
1
year of professional experience
Work History
School Cafeteria Worker
Sla Management
Port Richey, FL
08.2022 - 01.2023
- Prepared and served nutritious meals while adhering to food safety regulations.
- Assisted in inventory management by tracking stock levels and reporting shortages.
- Maintained cleanliness of work areas, ensuring compliance with health standards.
- Collaborated with team members to streamline food preparation processes.
- Operated kitchen equipment efficiently, following safety protocols to minimize risk.
- Supported menu planning by providing feedback on student preferences and meal options.
- Implemented waste reduction strategies by monitoring portion sizes and minimizing leftovers.
- Managed cash handling procedures accurately balancing register drawers daily.
- Maintained positive relationships with students, fostering an enjoyable cafeteria atmosphere during meal times.
- Served as a positive role model for students displaying appropriate behavior while working in a high-pressure environment.
- Helped maintain a safe environment for students with allergies through careful ingredient selection and cross-contamination prevention measures.
- Supported school initiatives by participating in events such as nutrition education programs and wellness fairs.
- Enhanced food safety by implementing proper sanitation practices and maintaining a clean workspace.
- Improved student nutrition by planning and preparing healthy meal options in the school cafeteria.
- Reduced food waste by effectively managing inventory, rotating stock, and monitoring expiration dates.
- Contributed to successful state health inspections by adhering to strict food safety guidelines and regulations.
- Educated students on the importance of balanced diets, promoting healthy eating habits within the school community.
- Provided exceptional customer service through friendly interactions with students, addressing any concerns or questions they had about available menu items.
- Organized bulk food storage areas to improve accessibility for faster meal prep times.
- Ensured timely meal service by coordinating efforts with fellow cafeteria workers during high-traffic periods.
- Cooked food per recipe requirements in large batches for routine school breakfasts, lunches, and special events.
- Prepared ingredients and recipe components ahead of time.
- Cleaned and sanitized surfaces, tools, and equipment.
- Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Served food according to temperature, safety, and presentation guidelines.
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Customer Service Associate
Walmart
New Port Richey, FL
08.2021 - 06.2022
- Provides customer service by acknowledging the customer;
- Identifying customer needs;
- Assisting with purchasing decisions; locating merchandise;
- Resolving customer issues and concerns;
- Promoting products and services; operating equipment, such as cash registers and related tools, to process customer purchases using appropriate procedures for different payment types and items sold;
- Maintaining a safe shopping environment;
- Receives, stocks, and organizes merchandise and supplies from distribution centers and suppliers throughout the facility by managing inventory flow;
- Following company policy and procedures for utilizing equipment appropriately;
- Merchandising;
- Working inventory exceptions;
- Correcting shelf capacities; and
- Completing and retaining required paperwork, logs, and other documentation
Education
Graduate -
Tarpon Springs High School
Tarpon Springs, FL06.2022
Skills
- Customer service
- Cash Handling
- Merchandising
- Pricing
- Cleaning Experience
- Food safety
- Cooking techniques
- Hygiene practices
- Problem-solving
- Cleaning and sanitizing
- Cleaning and sanitation
- Verbal and written communication
- Dishwashing
- Equipment operation
- Compliance
- Teamwork
- Teamwork and collaboration
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Clear communication
- Customer satisfaction
- Customer service excellence
Languages
Spanish - Fluent
Section name
Authorized to work in the US for any employer
Timeline
School Cafeteria Worker
Sla Management
08.2022 - 01.2023
Customer Service Associate
Walmart
08.2021 - 06.2022
Graduate -
Tarpon Springs High School