Summary
Overview
Work History
Education
Skills
Timeline
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Lilyann Duford

Raymond,NH

Summary

Dedicated student, volunteer, and worker. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate internship seeker eager to secure an entry-level position.

Overview

4
4
years of professional experience

Work History

Wait Staff Member

Cellos Farmhouse Italian
03.2020 - Current
  • Maintained cleanliness in dining area, contributing to a pleasant atmosphere for customers.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Demonstrated excellent multitasking abilities by managing multiple tables simultaneously without sacrificing quality of service.
  • Enhanced customer satisfaction by providing attentive service and efficiently addressing concerns.
  • Assisted in training new waitstaff members, fostering a team-oriented work environment.
  • Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
  • Received numerous positive reviews from customers on online platforms, contributing to an increase in repeat business for the restaurant.
  • Promptly addressed customer complaints or issues, resulting in increased guest satisfaction rates.

Volunteer

Easter Seals New Hampshire
02.2024 - 05.2024
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.
  • Promoted environmental awareness with educational workshops and hands-on activities.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Bachelor of Science - Forensic Psychology

Southern New Hampshire University
Hooksett, NH
05.2026

Skills

  • Positive Attitude
  • Teamwork and Collaboration
  • Organized and Efficient
  • Attention to Detail
  • Leadership Qualities
  • Flexible Schedule
  • Disability Awareness
  • Public Speaking
  • Personal Counseling

Timeline

Volunteer

Easter Seals New Hampshire
02.2024 - 05.2024

Wait Staff Member

Cellos Farmhouse Italian
03.2020 - Current

Bachelor of Science - Forensic Psychology

Southern New Hampshire University
Lilyann Duford