Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
SoftwareDeveloper
Lily Blackburn

Lily Blackburn

Ermine,KY

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance.

Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.

Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.

Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to details. Sales expert promotes products and works to boost store profits.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

17
17
years of professional experience

Work History

Cashier,Customers Services

Wendy's of Bowling Green
Whitesburg, KY
07.2023 - Current

Frontline cashier I was responsible for greeting customers, taking their food order,help prepare food ect. My responsibility as a Frontline worker also included but not limited stock condiments in dining area,clean tables,sweep,mop,trash.

  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Performed other duties as assigned by management.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.

Safety Monitor,Secretary,Supervisor

Alan Armstrong Commercial Roofing LLC
Jacksonville , FL
03.2007 - 08.2016
  • Educated staff and students on safety policies and procedures.
  • Conducted regular walkthroughs of the facility to ensure compliance with safety standards.
  • Enforced all safety regulations and reported any violations or potential hazards.
  • Performed daily inspection of equipment to identify any potential hazards or malfunctions.
  • Monitored fire alarm system, emergency exits, and evacuation routes for proper functionality.
  • Investigated incidents to determine root cause and implemented corrective action plans.
  • Assisted in creating a safe environment by enforcing rules pertaining to student behavior.
  • Provided first aid assistance when necessary and maintained accurate records of related incidents.
  • Assessed risk factors associated with activities conducted at the facility and proposed solutions as needed.
  • Responded immediately to all accidents or emergencies according to established protocols.
  • Collaborated with other departments to ensure that safety guidelines were followed throughout the organization.
  • Maintained up-to-date knowledge of local, state, and federal laws governing occupational health and safety.
  • Conducted regular assessments of work areas for potential hazards such as chemical spills or broken equipment.
  • Created reports detailing findings from investigations into accidents or injuries occurring onsite.
  • Provided guidance on how best to use personal protective equipment when performing hazardous tasks.
  • Inspected tools, machinery, materials., prior to use in order to verify their condition is safe for operation.
  • Identified workplace conditions that may be detrimental to employee health or wellbeing.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
  • Coordinated communications, taking calls, responding to emails and interfacing with clients.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Complied with company policies, objectives and communication goals.

Education

Some College (No Degree) - Associate Degree in Health

Bluegrass Community And Technical College
Lexington, KY

Skills

  • Drawer Balancing
  • ID Verification
  • Payment Collection
  • Customer Service
  • Cash Handling
  • Cash Register Operation
  • Product Recommendations
  • Customer Assistance
  • POS Systems
  • Returns Processing
  • Cleaning and Sanitizing
  • Currency Counting
  • Regulatory Compliance
  • Product and Service Sales
  • Order Verification
  • Cash Drawer Balancing
  • Order Taking
  • Merchandise Restocking
  • Ordering and Stocking
  • Customer Service Excellence
  • Stocking and Replenishing
  • Customer Relations
  • Money Handling
  • Sales Expertise
  • Payment Processing
  • Credit and Cash Transactions
  • Drawer management
  • Customer assistance
  • Purchase assistance
  • Point of sale operation
  • Order taking
  • Product restocking
  • Receipt and refund issuance
  • Refunds and exchanges
  • Basic math skills
  • Guest inquiries
  • Payment collection
  • Currency counting
  • Product knowledge
  • Cash register operation
  • Cash register systems
  • Stocking and replenishing
  • Cleaning and sanitizing

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Nothing is a waste of time if you use the experience wisely.
Auguste Rodin

Timeline

Cashier,Customers Services

Wendy's of Bowling Green
07.2023 - Current

Safety Monitor,Secretary,Supervisor

Alan Armstrong Commercial Roofing LLC
03.2007 - 08.2016

Some College (No Degree) - Associate Degree in Health

Bluegrass Community And Technical College
Lily Blackburn