Lily N. Martinez
Customer Service Associate
Newcastle,CA
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
2
2
years of professional experience
Work History
Team Member
Taco Bell
Loomis, CA
06.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Developed strong cooperative relationships with coworkers and managers.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Addressed and resolved customer complaints in polite and professional manner.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Fostered positive work environment, leading by example and offering support to team members as needed.
Education
High School Diploma -
Del Oro High School
Loomis, CA 05.2001 -
Skills
Customer service
Teamwork and collaboration
Complaint resolution
Positive attitude
Clear communication
Adaptability and flexibility
Following instructions
Training and mentoring
Attention to detail
Money handling
Order preparation
Task prioritization
Area and facility cleaning
Timeline
Team Member
Taco Bell
06.2024 - Current
High School Diploma -
Del Oro High School
05.2001 -