Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Limalau Tevaseu

Eugene,OR

Summary

Dynamic and results-driven professional with extensive experience at El Camino Beauty, excelling in staff management and cash handling. Proven track record in training employees and enhancing customer satisfaction through effective communication and innovative merchandising strategies. Committed to fostering a positive work environment and achieving operational excellence.

Overview

27
27
years of professional experience

Work History

Shift Supervisor

Starbucks
10.1999 - 06.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.
  • Coordinated merchandising, promoted new products and increased brand awareness.

Store Manager

El Camino Beauty
06.1997 - 10.1999
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.

Education

High School Diploma -

Fremont High School
Sunnyvale, CA
06-1994

Skills

  • Cash handling
  • Employee training
  • Workplace safety
  • Staff management
  • Training and mentoring
  • Staff motivation
  • Staff development
  • Operations management
  • Inventory control and record keeping
  • Safety awareness
  • Inventory control
  • Policy enforcement
  • Strategic planning
  • Scheduling coordination
  • Inventory management
  • Staff scheduling

Languages

Samoan
Native or Bilingual

Timeline

Shift Supervisor

Starbucks
10.1999 - 06.2024

Store Manager

El Camino Beauty
06.1997 - 10.1999

High School Diploma -

Fremont High School

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