Limary Sanchez Estrada
Jayuya,P.R.
Summary
17 years experienced fully bilingual Executive Assistant with a demonstrated history of working in the pharmaceuticals industry. Skilled in Customer Service, Microsoft Word, Sales, Microsoft PowerPoint, and Microsoft Office. Strong administrative professional with a BBA focused in Management and Organizational Innovation, General from Interamerican University of Puerto Rico. Offers great communication skills and expertise in bringing effective office management and administrative skills in a highly stimulating environment.
Overview
17
17
years of professional experience
Work History
Senior Executive Assitan
Baxter Healthcare
10.2021 - Current
- Streamlined executive schedules by managing appointments, meetings, and travel arrangements to ensure smooth daily operations.
- Enhanced communication between executives and staff by acting as a liaison and promptly addressing issues or concerns.
- Improved office efficiency with the implementation of organized filing systems and document management processes.
- Facilitated successful events by coordinating logistics, vendor relations, and guest accommodations for high-level corporate functions.
- Increased team collaboration by organizing regular departmental meetings, distributing agendas, and recording minutes for future reference.
- Maintained professionalism while handling sensitive information by adhering to strict confidentiality protocols at all times.
- Managed schedules, events and travel plans for conferences, meetings and seminars, as well as domestic and international trips for executives.
- Handled scheduling and logistics planning for conferences and monthly meetings.
- Managed executives' complex and frequently changing travel arrangements and coordinated pre-planning of trips.
- Managed complex calendar scheduling with focus on proper allocation of executive availability.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Reconciled and processed expense reports for internal and field personnel.
- Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale.
Executive Assistant PR Quality Operations
Baxter Healthcare
05.2018 - 10.2021
- Assist the Quality Director, Puerto Rico Operations
- Coordinate business travel, hotel and transportation arrangements
- Assist generating travel expense reports
- Create correspondence and presentations, related reports and meetings
- Planning conferences and coordinate the development of its agenda for meetings and events
- Excellent communication skills with business leaders, peers, external and internal clients
- Direct communication with corporate top management executive in the coordination of visits, transportations, dinners, etc
- Prepare and type a variety of reports, forms, requisitions
- Purchase office supplies for the department
- Provide support to the Quality Department staff.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
- Organized and coordinated conferences and monthly meetings.
Recepcionist /Executive Assistant Back-up
Baxter Healthcare
01.2017 - 05.2018
- Attend phone calls, conclude the nature of call and assist caller to the proper department
- Responsible to distribute and type correspondence
- Experienced managing confidential data
- Provide direct support to the Human Resources Department: Coordinate interviews with candidates and hiring managers
- Meet and greet job applicants, and prepared applicant’s documentations
- Employee file Creation Filing in HR Dept
- Manage monitors NAVORI signage system
- Involvement with event coordination
- (“Regala un día, Fondos Unidos Activity, Empleado Símbolo, Asociación Industriales, Empleado Destacado del Trimestre”, Incentivo por Asistencia, etc.)
- Assist employees with Workday System
- Support employee relations activities
- Manage security access system
- Other duties related to the Executive Assistant Back-up role: Work closely and provide administrative support to top-level executives, besides Plant General Manager and Quality Director
- Coordinate business travels, hotel and transportation arrangements for Business Leaders
- Excellent communication skills with business leaders, peers, external and internal clients
- Direct communication with corporate top management executive in the coordination of visits, interview transportation, dinners, etc
- Coordinate/manage schedules for leaders
- Create correspondence and presentations, related reports and meetings
- Project management/event coordination
- Translation of documents when necessary (Spanish/English)
- Scheduling of meetings and events.
Service Advisor
MAPFRE Insurance
06.2011 - 06.2013
- Greet customers when they arrive to service center
- Consult with mechanics about necessary repairs and possible alternatives to expensive work
- Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options
- Advise customers about warranty protections and potential cost savings
- Manage and oversee the service center’s workflow and scheduling
- Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up.
- Enhanced customer satisfaction by providing timely and accurate service recommendations.
- Streamlined appointment scheduling for improved efficiency and increased daily appointments.
- Reduced wait times with efficient coordination of service tasks among technicians.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
- Collaborated with parts department to expedite necessary repairs, minimizing downtime for customers'' vehicles.
Administrative Assistant
Bella Group International
09.2010 - 05.2011
- Assist with purchase orders
- Data entry
- Create weekly employee attendance
- Manage workflow by assigning tasks to other administrative employees daily, ensuring that deadlines are met and work is completed correctly
- Generate memos, email and reports when appropiate
- Answer incoming calls and re-directing them.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Administrative Assistant
Puerto Rico Fire Department
08.2006 - 01.2010
- Assist with Federal Proposals control management
- Generate memos, letters and emails
- Attend all incoming calls and re-direct them
- Provide support to department Administrator
- Manage confidential and sensitive data
- Receive and distribute all incoming correspondence
- Manage filing and organization of department
- Schedule meetings and events.
Education
BBA - Business Administration
Interamerican University of Puerto Rico
Ponce, PRSkills
- Office management
- Fully Bilingual
- Administrative support professional offering versatile office management, highly skilled using standard office equipment, efficient customer service and proficiency in Microsoft Office programs
- Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations
- Ability to manage multiple priorities and meet tight deadlines without compromising quality
- Typing skills: 60wpm
- Travel Coordination
- Performance Improvement
- Program Oversight
- Operations Oversight
- Expense Reporting
- Schedule Management
- Computer Skills
- MS Office
- Problem Resolution
- Interpersonal Relations
- Schedule Oversight
- Cost Control
Timeline
Senior Executive Assitan
Baxter Healthcare
10.2021 - Current
Executive Assistant PR Quality Operations
Baxter Healthcare
05.2018 - 10.2021
Recepcionist /Executive Assistant Back-up
Baxter Healthcare
01.2017 - 05.2018
Service Advisor
MAPFRE Insurance
06.2011 - 06.2013
Administrative Assistant
Bella Group International
09.2010 - 05.2011
Administrative Assistant
Puerto Rico Fire Department
08.2006 - 01.2010
BBA - Business Administration
Interamerican University of Puerto Rico