Lina Accaria
Marysville,CA
Summary
Proven to excel in customer service and cash handling, I significantly enhanced customer satisfaction and sales revenue at Echo Valley Ranch Inc. and Quick Lube Service Center by streamlining transactions and fostering positive relations. My strong work ethic, coupled with exceptional time management skills, consistently exceeded productivity goals, demonstrating my ability to thrive in fast-paced environments. I am equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
3
3
years of professional experience
Work History
Cashier/Lube Technician
Quick Lube Service Center
04.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Fostered positive customer relations by resolving complaints and inquiries promptly.
- Performed cash, card, and check transactions to complete customer purchases.
- Learned duties for various positions and provided backup at key times.
Cashier/Warehouse Manager
Echo Valley Ranch Inc.
06.2022 - 04.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
High School Diploma -
Pathways Charter School
Roseville, CA01-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Customer service excellence
- Reliability and punctuality
- Customer relations
- Professionalism and courtesy
- Conflict resolution
Timeline
Cashier/Lube Technician
Quick Lube Service Center
04.2024 - Current
Cashier/Warehouse Manager
Echo Valley Ranch Inc.
06.2022 - 04.2024
High School Diploma -
Pathways Charter School
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