Efficient professional with over 26 years of experience and a proven knowledge of classroom management, case management, education administration, behavioral management, trainer/coach, Site Supervisor/director and curriculum development.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Youth Technician or Human Services Support/Caregiver
Kids Kottage
09.2025 - Current
Completed clear and concise documentation of youth behavior and actions.
Evaluated needs of youth and outlined measures to address.
Utilized system model to teach youth life skills in accordance with individualized treatment plans.
Attended Handle With Care trainings to enhance staff and youth safety during physical intervention.
Assisted youth with obtaining resources such as food, clothing and shelter.
Aided with crisis intervention by redirecting negative behaviors and offering peer counseling.
Built solid and trusting rapport with children and families, fostering trust and communication to meet case needs.
Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
Documented data and completed accurate updates to case records.
Encouraged youth clients to develop own activities and leadership skills through group discussions.
Completed necessary reports and documentation to maintain thorough, accurate case records.
Managed and led activities promoting growth in mental, emotional, and educational areas.
Supported and mentored students in developing skills to become successful in community.
Supervised youth in residential and community-based programs to minimize risks and offer support.
Contributed to development of individualized plans to support youth goal achievement.
Organized and facilitated recreational activities to engage youth in positive, team-building experiences.
Provided guidance and advice to youth, supporting navigation of diverse personal and social issues.
Developed and delivered educational workshops to support youth in understanding and navigating real-world experiences.
Facilitated youth development and leadership programs for young people from diverse backgrounds.
Developed and maintained accurate records of programs and services.
Provided key emotional support to special needs youth.
Developed and implemented range of lessons and resources to motivate young people.
Assisted in identifying and reducing barriers to youth engagement and development.
Developed and maintained relationships with partner organizations to facilitate access to youth-related resources.
Center Director/Site Supervisor/Trainer Coordinator
COMMUNITY SERVICE AGENCY?trainer
11.2014 - Current
Kept facility in compliance with all applicable standards and laws.
Recruited and developed solid team of professionals to care for up to 51 children each day.
Led and motivated young people from diverse backgrounds, fostering improved job and social skills.
Fostered caring and safe environment for children and parents.
Managed yearly budget for labor, supplies and building costs.
Cultivated and strengthened relationships with children and families.
Promoted positive company image and established reputation as provider of choice for educational programs in greater community.
Worked with other departments, local governmental organizations and community groups to provide well-rounded host of services for patrons.
Trained and guided team members to maintain high productivity and performance metrics.
Interacted well with customers to build connections and nurture relationships.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Assisted in recruiting, hiring and training of team members.
Supervised and managed team of childcare professionals to guarantee highest standards of care.
Communicated with local and state government agencies to maintain compliance with all regulations.
Planned and monitored curriculum and program activities and liaised with teachers to create fun and engaging learning experiences.
Operated under licensing guidelines to protect health, safety and well-being of children.
Furnished facility with supplies, equipment, food and materials to foster social and cognitive development.
Attended professional meetings and conferences to maintain and improve professional competence.
Oversaw safety requirements, inspection, and certification procedures to facilitate annual licensing review.
Stayed current on guidelines to maintain compliant program operations.
Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.
Maintained high-quality child care standards based on developmentally appropriate practices.
Supervised childcare workers and oversaw facility to meet state requirements for education and training.
Site Director, Head Teacher, Coach for behavioral management, Child Family Specialist
COMMUNITY SERVICE AGENCY
11.2014 - Current
Train and supervise the Preschool Staff by holding regular meetings, mediating minor disagreements.
Primary responsibility for handling day-to-day administration of the Preschool
Implement classroom management practices that ensure a safe, secure, and orderly preschool environment is always maintained.
Ensure facilities are maintained and cleaned according to state regulations
Maintains the licensing binder to ensure staff is meeting all required state training
Plan and monitor food service. Keep and maintain full and complete records pertaining to the administration and operation of the Preschool.
Role model and teach Conscious Discipline with all teaching staff in the coaching program.
Establishes and maintains a safe, healthy learning environment, including full supervision of per-school students in the classroom at all time
Assist children in development of social and self-help skills, and sound nutritional practices
Assist in implementing children's I.E.P. (Individual Education Plan)
Work collaboratively with the Teacher, family members and other staff to achieve positive outcomes for children of all abilities
Plan and implement a developmentally age appropriate lesson plan using Creative Curriculum that is individualize
Helps address the social and emotional needs of children through curriculum and other direct interactions with the children and families
Works with families to complete assessment of strengths and areas of need. Providing support, guidance and counsel to families in need. Making referrals or introductions to other agencies. Completes family goal plans and child goals for home and school with each classroom family. Provides social service emergency assistance referrals and adult education referrals. Assists with daily individual and group activities using prepared lesson plans in accordance with Head Start Performance Standards to prepare children for the transition to kindergarten. Performs mental health/disabilities observations based on the needs of the family
Attends monthly team meetings with the Family, Health and Disabilities Manager and the Special Education teachers from Washoe County School District. Assists in the development and implementation of specific behavioral interventions that address the needs of all Head Start children and families.
Read and interpret documents such as safety rules, government guidelines, operating and maintenance instructions, and procedure manuals. Respond to common inquiries or complaints from clients, committees, or parents. Speak effectively before groups of children, clients, and assorted employees, including members of the management team.
Solve practical problems and deal with a variety of variables in situations where only limited standardization exists.
Provides social service emergency assistance referrals and adult education referrals
Performs mental health/disabilities observations based on the needs of the family/and or classroom for specific children
Assists in the development and implementation of specific behavioral interventions that address the needs of all Head Start children.
Assists in ensuring that parents obtain medical and dental information for their children
Childcare Supervisor
RENOWN
01.2022 - 01.2024
Assisted in the coordination of the daily operations of the Child Development Center.
Enforced regulations under the Child Care Program guidelines.
Implements and maintains an appropriate learning environment for the children and performs related work as required.
Conducted training and development of staff.
Supervised over 45 para-professional teachers.
Diplomacy with parents regarding care of their children and billings, supervising many different care giving and teaching styles while continuing to remain within the RIE philosophy, maintaining confidentiality regarding family situations, meeting Washoe County Social Services, Fire Department and Health Department regulations, subbing in classrooms with age groups ranging from 6 weeks to 6 years, mentoring and supporting Early Childhood Teachers. assign duties to subordinate staff employees within the department; counsel, communicate with parents regarding behavioral or developmental problems of their child, set curriculum guidelines, do assessments on children, conduct classroom meetings on a bimonthly basis, maintain staff training binder, staff evaluations and one on ones, create monthly parent newsletter, and enforce HR policies. knowledge of child development stages, general childcare routines and practices, appropriate environmental arrangements, Washoe County Social Services Childcare Regulations, NAEYC developmentally appropriate practices. manage and direct work of staff, ensure service standards are met in the department, and manage expenses to budget.
Education
B.S. - Early Childhood Education (AECE)
ASHFORD UNIVERSITY
Alameda, CA
05.2015
Skills
Effective communication
Collaborative teamwork
Proficient in Microsoft Office
Professional trainer
Certification
CPR and first aid, 25 hours of various ECE trainings
Sheriff’s card
Timeline
Youth Technician or Human Services Support/Caregiver
Kids Kottage
09.2025 - Current
Childcare Supervisor
RENOWN
01.2022 - 01.2024
Center Director/Site Supervisor/Trainer Coordinator
COMMUNITY SERVICE AGENCY?trainer
11.2014 - Current
Site Director, Head Teacher, Coach for behavioral management, Child Family Specialist