LINA ANGELICA SALAZAR
Resumen profesional
Systems Engineer with 15+ years of experience specializing in IT infrastructure, large-scale data management, and government financial systems. Proven expertise in providing national-level technical support for the SIIF Nacion platform and managing high-security digital protocols. Highly skilled in automating complex reporting through Excel Macros and ensuring 100% system availability for government agencies. Currently advancing professional English skills at Edmonds College and holding a Google IT Support Professional Certificate.
Datos destacados
22
22
years of professional experience
Experiencia
Housekeeping Specialist
Renton / Shoreline / Everett, WA
2023.01 - 2026.01
- Deliver high-detail maintenance and cleaning services for commercial offices and residential properties.
- Ensure compliance with strict safety and health standards while meeting rigorous project deadlines.
Hospitality Professional
Everett / Mill Creek, WA
2021.01 - 2022.01
- Provided high-quality customer service in fast-paced environments, managing cash transactions with 100% accuracy.
- Collaborated with diverse teams to maintain food safety standards and efficient service delivery.
IT Support Engineer (Contractor)
DANE
2014.01 - 2021.01
- Provided comprehensive technical support at a national level for the SIIF Nacion system, ensuring secure access for financial operations.
- Managed the configuration, assignment, and renewal of digital certificates for thousands of registered users across the country.
- Developed and deployed customized Excel Macros to automate complex data reports, significantly reducing manual processing time and error rates.
- Monitored and enforced institutional information security policies to guarantee the integrity of sensitive financial data.
- Spearheaded the technical logistics and daily data transfer from thousands of mobile devices to central servers during the 3rd National Agricultural Census (CNA).
- National Statistics Dept.
Administrative & IT Manager
Diseños y Confecciones Rossnelly
2006.01 - 2013.01
- Directed all IT operations, including network administration, hardware maintenance, and critical software updates for all company branches.
- Managed core business functions including human resources, payroll systems, and national client accounts.
- Optimized accounting workflows by implementing automated inventory and sales tracking systems using specialized software.
IT Support Engineer / Lab Administrator
Government of Cundinamarca
2004.01 - 2006.01
- Administered school-wide data networks and provided preventive and corrective maintenance for computer hardware and software.
- Designed, launched, and maintained the official website for Pío XII School, improving institutional digital presence.
- Conducted technology workshops for faculty and staff to improve digital literacy and the efficient use of educational software.
Formación
English Language Acquisition (ELA) - Level 4 -
Edmonds College
Google IT Support Professional Certificate - undefined
Coursera
Social Media Professional Certificate - undefined
Impulse
Bachelor of Science - Systems Engineering
Universidad de Cundinamarca
Enfatiza tus habilidades clave
- Technical Support
- Tier 1 troubleshooting
- Tier 2 troubleshooting
- Tier 3 troubleshooting
- Hardware/software lifecycle management
- Remote server administration
- Data Management
- SQL databases
- Secure FTP protocols
- Large-scale data cleansing
- Security & Compliance
- Digital certificate management
- Implementation of national information security policies
- Software
- Advanced Microsoft Excel
- VBA
- Macros
- SIIF Nation
- Digital Marketing tools
- Collaborative Team Player
- Strong Professional Ethics
- Interpersonal Communication & Empathy
- Excellent Customer Service
Idiomas
Español
Nativo
C2
Inglés
Intermedio
B1
Personalizado
- English Language Acquisition (ELA) - Level 4, Edmonds College, Current Student
- Google IT Support Professional Certificate, Coursera, 12/31/25
- Social Media Professional Certificate, Impulse, 02/23/25
- Bachelor of Science in Systems Engineering, Universidad de Cundinamarca, 12/31/04
Cronología
Housekeeping Specialist
2023.01 - 2026.01
Hospitality Professional
2021.01 - 2022.01
IT Support Engineer (Contractor)
DANE
2014.01 - 2021.01
Administrative & IT Manager
Diseños y Confecciones Rossnelly
2006.01 - 2013.01
IT Support Engineer / Lab Administrator
Government of Cundinamarca
2004.01 - 2006.01
Google IT Support Professional Certificate - undefined
Coursera
Social Media Professional Certificate - undefined
Impulse
Bachelor of Science - Systems Engineering
Universidad de Cundinamarca
English Language Acquisition (ELA) - Level 4 -
Edmonds College