LINA CERVANTES
Pasco
Summary
Dynamic professional with a friendly demeanor and strong problem-solving skills, previously at Walmart as a Deli Department Manager. Proven track record in enhancing team efficiency and customer satisfaction through effective training and organizational strategies. Adaptable and dependable, with expertise in inventory management and a commitment to maintaining high-quality standards.
Overview
19
19
years of professional experience
Work History
HCA
CDWA
08.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Provided compassionate personal care and assistance with daily living activities for clients.
- Assisted clients with medication management, ensuring adherence to prescribed regimens.
- Implemented individualized care plans based on client assessments and preferences.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Kitchen Assistant Manager
Pasco School District
08.2022 - 12.2024
- Supervised kitchen staff, ensuring adherence to food safety and sanitation guidelines.
- Coordinated daily operations, optimizing workflow efficiency during peak hours.
- Trained new employees on standard operating procedures and kitchen equipment use.
- Monitored inventory levels, implementing controls to minimize waste and reduce costs.
- Assisted in overseeing all aspects of food production while maintaining a clean and organized workspace.
Crew Leader
Sierra Vista Farm Management/ Wooded Island Orchards
05.2020 - 08.2022
- Supervised daily operations, ensuring adherence to safety protocols and operational standards.
- Trained new crew members on equipment usage and workflow procedures, enhancing team efficiency.
- Coordinated team schedules and task assignments to optimize productivity during peak hours.
- Implemented process improvements that reduced downtime and improved service delivery times.
Online Personal Shopper
Walmart
08.2018 - 05.2020
- Curated personalized shopping experiences based on customer preferences and feedback.
- Streamlined order fulfillment processes to enhance efficiency and accuracy in delivery.
- Collaborated with cross-functional teams to optimize product selections and inventory management.
- Mentored new team members on best practices for customer service and product knowledge.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Deli Department Manager
Walmart
02.2016 - 08.2018
- Oversaw daily deli operations, ensuring product quality and compliance with health regulations.
- Trained and mentored staff on food safety standards and customer service best practices.
- Managed inventory levels, reducing waste through effective stock rotation techniques.
- Developed and implemented promotional displays to enhance customer engagement and sales.
- Led team meetings to communicate goals, align efforts, and foster a positive work environment.
- Monitored food quality closely throughout preparation stages from receiving shipments to production to presentation at the counter or display case.
- Managed staff performance through regular evaluations, providing constructive feedback and coaching opportunities.
- Contributed to schedule creation and set daily priorities for supervisory staff.
Orchard Worker
Wooded Island Orchard
03.2009 - 02.2016
- Cultivated and harvested fruits, ensuring optimal quality and adherence to safety standards.
- Trained new workers on proper harvesting techniques and equipment use for increased productivity.
- Pruned orchard trees by shortening or removing upper limbs and removing long shoots in center and tops of trees.
- Removed brush, fallen fruit and trash to maintain clean and safe orchard.
- Adapted quickly to changing weather conditions or unexpected challenges in order to maintain a consistent workflow throughout the season.
- Performed seasonal maintenance tasks such as removing dead wood from trees or preparing soil for planting new saplings.
- Assisted with the planting process, ensuring proper spacing and depth for optimal tree growth and fruit production.
Lab Technician, Orchard Worker
Sagemoor Farms
06.2007 - 02.2009
- Conducted quality control tests to ensure compliance with laboratory standards.
- Operated and maintained laboratory equipment, enhancing operational efficiency.
- Analyzed samples using advanced techniques, ensuring accurate results for research projects.
- Developed and implemented standard operating procedures to optimize workflows.
- Maintained healthy trees by pruning and checking for disease.
- Increased overall orchard productivity by implementing efficient pruning and thinning techniques.
- Followed safety procedures when climbing ladders, carrying Number pounds and using farm equipment.
Lead Lab Technician
Wild River Foods
12.2006 - 06.2007
- Supervised daily lab operations, ensuring compliance with safety and quality standards.
- Trained and mentored junior technicians in laboratory procedures and equipment usage.
- Developed and implemented process improvements to enhance workflow efficiency.
- Oversaw inventory management, ensuring availability of supplies for uninterrupted testing processes.
Lab Technician
Bybee Foods
07.2006 - 12.2006
- Conducted laboratory tests and analyses to ensure quality control of samples.
- Operated and maintained laboratory equipment, enhancing operational efficiency.
- Collaborated with cross-functional teams to streamline testing procedures and protocols.
- Trained junior lab staff on standard operating procedures and safety protocols.
Education
High School Diploma -
Pasco High School
Pasco, WA06.2006
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Computer skills
- Organizational skills
- Calm under pressure
- Active listening
- Organization and time management
- Problem resolution
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
HCA
CDWA
08.2022 - Current
Kitchen Assistant Manager
Pasco School District
08.2022 - 12.2024
Crew Leader
Sierra Vista Farm Management/ Wooded Island Orchards
05.2020 - 08.2022
Online Personal Shopper
Walmart
08.2018 - 05.2020
Deli Department Manager
Walmart
02.2016 - 08.2018
Orchard Worker
Wooded Island Orchard
03.2009 - 02.2016
Lab Technician, Orchard Worker
Sagemoor Farms
06.2007 - 02.2009
Lead Lab Technician
Wild River Foods
12.2006 - 06.2007
Lab Technician
Bybee Foods
07.2006 - 12.2006
High School Diploma -
Pasco High School
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