Lina Chong
Richmond,CA
Summary
Accomplished administrative professional with a strong foundation in patient care and workflow optimization. Expertise in managing schedules, facilitating patient intake, and ensuring compliance with medical protocols. Committed to delivering high-quality support and fostering effective communication within healthcare teams.
Overview
27
27
years of professional experience
Work History
MRI Technician Assistant
RadNet
Walnut Creek, CA
10.2025 - Current
- Assisted MRI technicians in preparing patients for scans and procedures.
- Maintained MRI equipment and ensured cleanliness of the work area.
- Communicated with patients to explain procedures and alleviate anxiety.
- Monitored patient comfort during MRI scans and addressed concerns promptly.
- Scheduled patient appointments and coordinated follow-up care as needed.
- Assisted MRI Technologist with patient preparation and positioning for imaging procedures.
- Verified patient identification prior to scanning process to ensure correct results are obtained from exam.
- Ensured cleanliness of all examination rooms before and after each scan was completed.
- Maintained a safe work environment by following hospital policies and procedures related to infection control practices.
- Educated patients on procedure protocol prior to scanning to reduce anxiety levels during exam.
- Reduced patients' anxiety and enhanced cooperation by educating on procedure details, instructions and expectations.
- Maintained inventory and supply levels for contrast materials, film, catheters and other medical items, checking inventory stock and reordering items running low.
Imaging Works Intern
JVS SoCal ImagingWorks/ RadNet
Los Angeles, California
10.2025 - 01.2026
- Assisted radiologic technologists in preparing and maintaining equipment for imaging procedures.
- Coordinated with team members to streamline workflow in imaging department.
- Engaged with patients to explain procedures and address concerns effectively.
- Observed imaging procedures to gain practical knowledge of radiological techniques.
- Assisted in patient scheduling and intake processes for imaging services.
- Managed electronic records for patient information and imaging results.
- Prepared examination rooms and ensured cleanliness for patient comfort.
- Identified improvement areas to guide decision-makers in implementing necessary changes.
Vision Therapist
MILANO Optometry
Fremont, CA
06.2014 - 03.2018
- Conducted weekly therapy sessions for patients, tracking and documenting progress to inform treatment adjustments
- Cultivated strong relationships among doctor, patients, and parents to support effective treatment plans
- Oversaw performance of vision therapy patients and streamlined office procedures to enhance patient care
- Provided support for optometry operations to ensure efficiency
- Supervised, upkept equipment, and facility
Assistant Manager
Dara Thai Restaurant
Vallejo, CA
01.2007 - 11.2009
- Coordinated weekly inventory and vendor relations to secure timely and cost-effective purchases of food, beverages, and supplies
- Oversaw performance of food service facility and kitchen operations to maintain high service quality
- Evaluated quality of recipes, service standards, and sanitation practices to uphold operational excellence
- Supervised the preventative maintenance and upkeep of equipment, facility, and grounds
- Explained how different menu items were made, describing the cooking methods and ingredients
- Confirmed satisfaction with customers to ensure that they enjoyed their dining experience and took action to correct any issues
Customer Service Representative (Temp)
Rabbit Office Automation
Sunnyvale, CA
09.2006 - 12.2006
- Executed order entry, backlog management, and shipping fulfillment to ensure timely delivery.
- Proactively informed Sales personnel and customers of any delays
- Aided Sales personnel by addressing customer questions and issues.
- Quoted prices on products for new and current customers within company guidelines
- Collected and distributed customer information to streamline processing requests.
- Examined accuracy of billing process and backlog ship dates
- Coordinated and dispatched service technicians to client locations for efficient service resolution.
- Identified problematic entries and resolved issues
Special Events Team Member/Bartender
Parsley, Sage, Rosemary & Thyme Catering
San Jose, CA
09.2005 - 10.2006
- Delivered bartending services with limited stock, utilizing creative solutions to enhance guest experience
- Coordinated event décor and buffet table arrangement to align with client's vision
- Oversaw event setup to ensure elegant and orderly presentation throughout
Administrative Assistant (Temp)
Claria
Redwood City, CA
12.2005 - 05.2006
- Supervised front lobby area, greeting visitors and directing appropriately
- Provided customer service and support by answering and screening multiple phone lines
- Coordinated office calendar, scheduled meetings and interviews, and arranged employee travel logistics
- Managed and arranged package deliveries ensuring that they arrived on time
- Assisted the Marketing department with brochures and trade show materials
- Advertised open positions on job boards, improving recruitment visibility and applicant flow
- Developed partnerships with catering services, ensuring timely and reliable food options for meetings
Bartender/Customer Service
Martini Monkey Lounge
San Jose, CA
08.2004 - 09.2005
- Combined multiple ingredients to create signature cocktails and drinks
- Maintained bar and lounge area to ensure high sanitation, cleanliness, and appealing atmosphere.
- Delivered food orders to bar patrons to complement beverage selections.
- Verified patrons' identification to ensure they met age requirements for alcoholic beverages
- Managed inventory by ordering and restocking to ensure availability of supplies and support seamless service.
- Ensured a safe workplace and pleasant customer service experience
Administrative Assistant
Pro staff
San Jose, CA
02.1999 - 01.2004
- Provided receptionist duties including managing incoming calls and greeting visitors
- Executed clerical functions, including copying, faxing, and managing mail to ensure smooth office operations.
- Drafted letters, memos, and reports, including annual review information, to facilitate effective communication.
- Managed coordination of special events and projects from inception to completion, enhancing team engagement.
Assistant Manager
Sarda of California
Milpitas, CA
09.1999 - 01.2002
- Promoted products to customers by delivering product information and exceptional service
- Tracked inventory by documenting incoming shipments and sales.
- Oversaw main storeroom operations, including opening and closing procedures
Education
Certificate - Radiology/MR Safety - Level 1 And Level 2
Jvs /Radnet
10.2025 - 01.2026
Certification - Medical Terminology
Des Moines University
10.2025 - 10.2025
Certificate - BLS
National Institute For Healthcare Education
Hayward, CA12-2025
Certification - Food Handling
Premier Food Safety
Online02-2023
Bartending Certification - Mixologist
ABC Bartending School
Mountain View, CA01-2003
Some College (No Degree) - General Studies
Ohlone College
Fremont, CASome College (No Degree) - Gender Studies
Contra Costa College
San Pablo, CAJvs/ Radnet
Skills
- Patient care
- MRI safety protocols
- Patient engagement and communication
- Care coordination
- Patient support
- Patient greeting and intake
- Patient follow-up
- Data entry
- Medical record management
- HIPAA compliance
- Workflow coordination
- Team collaboration
- Phone communication
- Multitasking abilities
- Adaptability
- Interpersonal skills
- Adaptability
References
- Charles Anthony, Optician & Office Manager, (510) 673-6311
- Dr. Allan Millano, Optometrist, (510) 305-4611
Qualifications Summary
- Skilled and dedicated Administrative Assistant experienced with coordinating, planning, and supporting daily operational and administrative functions
- Demonstrated capacity to provide comprehensive support for executive level staff; excel at scheduling meetings, coordinating travel, and managing all essential tasks
- Proven track record of accurately completing research, reporting, information management, and marketing-support activities within demanding time frames
- Results oriented individual with exposure to business development, strategic planning, client relationship management, and customer service
- Ability to leverage skills and capabilities to participate in multiple work environments including professional and food services industry
- Established management skills to achieve stable leadership, productive communications, and cohesive unity within a team environment
- Proficient in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint)
Timeline
MRI Technician Assistant
RadNet
10.2025 - Current
Imaging Works Intern
JVS SoCal ImagingWorks/ RadNet
10.2025 - 01.2026
Certificate - Radiology/MR Safety - Level 1 And Level 2
Jvs /Radnet
10.2025 - 01.2026
Certification - Medical Terminology
Des Moines University
10.2025 - 10.2025
Vision Therapist
MILANO Optometry
06.2014 - 03.2018
Assistant Manager
Dara Thai Restaurant
01.2007 - 11.2009
Customer Service Representative (Temp)
Rabbit Office Automation
09.2006 - 12.2006
Administrative Assistant (Temp)
Claria
12.2005 - 05.2006
Special Events Team Member/Bartender
Parsley, Sage, Rosemary & Thyme Catering
09.2005 - 10.2006
Bartender/Customer Service
Martini Monkey Lounge
08.2004 - 09.2005
Assistant Manager
Sarda of California
09.1999 - 01.2002
Administrative Assistant
Pro staff
02.1999 - 01.2004
Certificate - BLS
National Institute For Healthcare Education
Certification - Food Handling
Premier Food Safety
Bartending Certification - Mixologist
ABC Bartending School
Some College (No Degree) - General Studies
Ohlone College
Some College (No Degree) - Gender Studies
Contra Costa College
Jvs/ Radnet