Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Lina Cobo

Wesley Chapel,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Stock/Distribution Associate

Ross Dress For Less
02.2019 - 07.2023
  • Inspected merchandise for damage and discrepancies with documentation.
  • Prepared boxes, pallets and crates for outgoing shipments.
  • Received loads, checked merchandise and tagged with warehouse IDs.
  • Prioritized and rearranged tasks to meet changing demands.
  • Managed and maintained warehouse to comply with company policies and federal regulations.
  • Uncovered and resolved errors with minimal oversight.
  • Processed and restocked returns.
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Responded to customer requests for products, services, and company information.

Sales Associate

Walmart
08.2016 - 12.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Secretary

Marpeña Auto Repair
05.2016 - 08.2016
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Assisted coworkers and staff members with special tasks on daily basis.

Education

Associate of Arts - Fine Arts

Hillsborough Community College
Tampa, FL
12.2018

High School Diploma -

Wesley Chapel High School
Wesley Chapel, FL
05.2015

Skills

  • Checking Paperwork
  • Pattern Recognition
  • System Updating
  • Prepare Packages
  • Production Scheduling
  • Customer Relations
  • Resolving Discrepancies
  • Packing and Scanning Orders
  • Unloading Trailers
  • Verbal and Written Communication
  • Monitoring
  • Coordination

Accomplishments

  • Achieved Fastest Stock Distributor by completing organizing/freighting with accuracy and efficiency.

Languages

French
Full Professional
Spanish
Native or Bilingual

Certification

  • First Aid/CPR Certified

Timeline

Stock/Distribution Associate

Ross Dress For Less
02.2019 - 07.2023

Sales Associate

Walmart
08.2016 - 12.2016

Secretary

Marpeña Auto Repair
05.2016 - 08.2016

Associate of Arts - Fine Arts

Hillsborough Community College

High School Diploma -

Wesley Chapel High School

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Lina Cobo