Lina Coole
Saint Augustine,FL
Summary
Hardworking and cheerful server with experience in high-volume fast-paced restaurants, motivated to create the best possible dining experience for customers. Strong focus on teamwork, always ready to help team members by taking on additional tasks. Takes pride in maintaining company goals, excellent problem-solving skills, reliability, dedication, and a positive attitude.
Overview
8
8
years of professional experience
Work History
Server
Sunset Lounge
09.2021 - 05.2024
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Showcased extensive knowledge of cocktail menus, confidently answering questions and making recommendations to suit individual preferences.
Server
Square Grouper Bar & Grill
07.2021 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Hostess/Cocktail Server
Square Grouper Bar & Grill
09.2020 - 09.2021
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and seating customers
- Provided efficient cocktail/drink service to waiting guests during busy hours
Store Clerk
Randy's FL Keys Gift Co
07.2016 - 02.2020
- Assisted customers by answering questions and fulfilling requests.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Assisted in maintaining a welcoming store atmosphere by keeping common areas clean, well-lit, and inviting for customers.
- Assisted customer by locating items, processing payments, and carrying out heavy purchases.
- Provided backroom support by organizing incoming shipments, tagging merchandise correctly, and restocking shelves as needed.
Education
No Degree - Theatre Arts
Flagler College
Saint Augustine, FLHigh School Diploma -
Coral Shores High School
Tavernier, FL05.2020
Skills
- Strong Work Ethic
- Exceptional customer service
- Menu Memorization
- Wine service
- Warm and Friendly
- Team Player
- Teamwork and Collaboration
- Menu Recommendations
Timeline
Server
Sunset Lounge
09.2021 - 05.2024
Server
Square Grouper Bar & Grill
07.2021 - 05.2024
Hostess/Cocktail Server
Square Grouper Bar & Grill
09.2020 - 09.2021
Store Clerk
Randy's FL Keys Gift Co
07.2016 - 02.2020
No Degree - Theatre Arts
Flagler College
High School Diploma -
Coral Shores High School
Similar Profiles
Hannah RozarHannah Rozar
Lead Bartender at Sunset Lounge Bar And GrillLead Bartender at Sunset Lounge Bar And Grill
Amanda HodgsonAmanda Hodgson
Bartender at Northern Sunset Motel, Restaurant and LoungeBartender at Northern Sunset Motel, Restaurant and Lounge
Katie EwingKatie Ewing
Bartender at Sunset Roof Top Bar & LoungeBartender at Sunset Roof Top Bar & Lounge