Lina Gwynn

Engage with clients to understand their needs and demonstrate how Thibaut’s solutions can address specific challenges, driving sales and customer satisfaction.

Achieve monthly and quarterly sales targets, contributing to the overall growth of the company.

Collaborate closely with the sales team to ensure the consistent achievement of team objectives and KPIs.

Stay informed on industry trends to anticipate market demands and optimize product offerings.

Managed all stages of the sales process, from initial customer interaction to final order delivery, ensuring high levels of customer service and satisfaction.

Provided expert design and product knowledge to both trade and retail clients, guiding them through design selections and driving sales.

Oversaw project management, ensuring timely delivery from design selection to the final product installation, exceeding client expectations.

Built strong, long-lasting client relationships, leading to repeat business and referrals.

Developed custom design concepts and created detailed contract documents in alignment with client requirements and project goals.

Worked closely with clients to define project needs, ensuring each design solution met their expectations and functional requirements.

Conducted precise as-built measurements, developing accurate floor plans and elevations for seamless project execution.

Collaborated with contractors and vendors to ensure successful project outcomes and on-time delivery.

Built and maintained a strong sales pipeline, meeting key performance targets while working with customer budgets.

Assisted customers with sales forecasting and planning for peak seasons, ensuring product availability and timely delivery.

Kept up-to-date with market trends and industry competition, using this knowledge to maintain a competitive edge and drive sales growth.

Delivered exceptional service by addressing customer inquiries, offering product recommendations, and resolving any issues.