Dynamic and engaging Expo/Server with a proven track record at Two Meatballs in the Kitchen, excelling in guest engagement and food safety practices. Demonstrated ability to maintain composure under pressure, ensuring customer satisfaction and optimizing sales through expert menu recommendations. Trained new employees, enhancing team efficiency and service quality.
Overview
2
2
years of professional experience
Work History
Expo/Server
Two Meatballs in the Kitchen
Cape Coral, FL
10.2022 - Current
Handled money transactions accurately while following company procedures for handling cash payments.
Stocked service areas with supplies during slow periods.
Stayed informed about daily specials, new menu items, promotions.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Delivered food orders promptly and courteously.
Trained new employees to perform duties.
Greeted guests and provided menus.
Informed customers of daily specials and signature menu items.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Presented menus and answered questions regarding items.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Promoted desserts, appetizers, and specialty drinks to optimize sales.
Stayed calm and polished at all times, even during moments of extreme stress or when dealing with difficult personalities, to accomplish professional goals.
Supported the kitchen team with light food prep tasks during off-peak hours to improve service readiness.
Assisted with setting up the expo line before service to ensure a smooth operation.
Worked closely with chefs to understand menu items, specials, and ingredient details.
Coordinated the flow of dishes from the kitchen to the dining area, ensuring timely delivery.
Director of Operations/Product Development at Ala Grande Fine Foods/The Flying MeatballsDirector of Operations/Product Development at Ala Grande Fine Foods/The Flying Meatballs