Lina Kalume
Seattle
Summary
Healthcare professional specializing in medication-assisted treatment and correctional healthcare. Focus on care coordination, patient advocacy, and community health initiatives to enhance access to behavioral health services. Committed to improving outcomes for underserved populations through effective collaboration and compassionate care delivery.
Overview
8
8
years of professional experience
1
1
Certification
Work History
MAT Coordinator / On-Site Supervisor
New Era Community Health Services
Lynnwood
01.2026 - Current
- Coordinate medication-assisted treatment services for incarcerated individuals receiving methadone and buprenorphine.
- Conduct MAT assessments, care coordination, and treatment planning for individuals with substance use disorders.
- Collaborate with community opioid treatment programs, behavioral health providers, nursing staff, correctional personnel, and healthcare teams to ensure continuity of care.
- Coordinate discharge planning, and reentry services.
- Facilitate referrals for mental health evaluations, counseling services, housing resources, and substance use treatment programs.
- Provide on-site supervision and support daily MAT operations while ensuring compliance with clinical and correctional healthcare standards.
- Maintain accurate documentation within CorEMR, Reliatrax, and other healthcare systems.
Community Guide
Reema Health
Seattle
01.2023 - 01.2025
- Led community outreach initiatives connecting patients and caregivers to healthcare and support services.
- Coordinated care across clinical, community, and provider networks to improve continuity of care.
- Built partnerships with healthcare providers and community organizations to increase access to services.
- Managed patient engagement, referrals, and care coordination activities through Salesforce CRM.
- Supported patients and families navigating complex healthcare and social service systems.
Community Health Navigator
MedZed
Seattle
01.2021 - 01.2023
- Coordinated care for patients with complex medical, behavioral health, and social needs.
- Conducted assessments and developed individualized care plans.
- Collaborated with healthcare providers, behavioral health professionals, and community agencies.
- Facilitated care transitions and connected patients with community resources.
- Maintained accurate documentation and care coordination records.
Certified Nursing Assistant
University of Washington Medical Center
Seattle
01.2018 - 01.2021
- Delivered patient-centered care within acute care and outpatient settings.
- Assisted with discharge planning, patient education, and care coordination.
- Collaborated with interdisciplinary healthcare teams to support high-quality patient care.
- Maintained compliance with healthcare regulations and documentation standards.
Patient Access Representative
EvergreenHealth
Kirkland
- Served as primary contact for patients and families to address inquiries and facilitate their healthcare experience.
- Managed patient registration, scheduling, and insurance verification to streamline admissions processes.
- Facilitated patient flow and access to healthcare services, enhancing overall service delivery.
Education
Bachelor of Arts - Health Studies, Neuroscience
University of Washington Bothell
Associate of Arts and Sciences -
Everett Community College
Skills
- MAT coordination
- Substance Use Treatment
- Care coordination
- Behavioral health services
- Discharge planning
- Patient Advocacy & Navigation
- Provider & Community Partnerships
- Multidisciplinary Team Collaboration
- EHR documentation
- Data-Driven Improvement
- Resource navigation
- Clinical Compliance Standards
Certification
- Washington State Nursing Assistant Certified (NAC)
- Basic Life Support (BLS/CPR)
- Strategic Leadership in Healthcare – Harvard edX
- Leading Organizational Change in Healthcare – Harvard edX
- Successful Negotiation – Harvard edX
- Life Coaching Certification
- Microsoft Excel Certification
Timeline
MAT Coordinator / On-Site Supervisor
New Era Community Health Services
01.2026 - Current
Community Guide
Reema Health
01.2023 - 01.2025
Community Health Navigator
MedZed
01.2021 - 01.2023
Certified Nursing Assistant
University of Washington Medical Center
01.2018 - 01.2021
Patient Access Representative
EvergreenHealth
Bachelor of Arts - Health Studies, Neuroscience
University of Washington Bothell
Associate of Arts and Sciences -
Everett Community College