Lina Karapetyan
Glendale,CA
Summary
Systematic Office Assistant with distinguished history of decreasing office costs while increasing functionality. Detail-oriented individual offers experience in recordkeeping, multi-line telephone systems and business correspondence. Consistent and meticulous worker committed to top-notch work.
Overview
5
5
years of professional experience
Work History
Intake Coordinator
Partners For Care Home Health
Glendale, CA
05.2024 - 11.2024
- Maintained accurate records of client intakes in electronic database system.
- Coordinated with Insurance Companies on a daily basis
- Checked patients' eligibility and home health benefits.
- Answered phone calls and helped patients, everyday.
- Coordinated the intake process for new patients, including scheduling with nurses
Store Sales Associate
Victoria Secret & PINK
Glendale, CA
03.2023 - 10.2023
- Organized store displays to ensure maximum visibility of products.
- Processed returns and exchanges according to company policy.
- Assisted customers with product selection based on their needs and preferences.
- Provided cash register operations and handled customer payments.
- Assigned duties such as restocking shelves or cleaning work areas to team members.
- Performed daily opening and closing procedures for store operation.
- Stocked shelves with merchandise and maintained inventory levels.
- Addressed customer complaints in a professional manner.
Office Assistant
Certified Healthcare Network
Glendale, CA
03.2023 - 06.2023
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Maintained accurate records of all production activities including number of units produced and quality assurance results.
Office Assistant
Samsim
Glendale, CA
10.2022 - 01.2023
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
- Collected payments, issued receipts and updated accounts to reflect new balances.
- Answered phone calls and welcomed visitors to office.
- Dispersed incoming mail to correct recipients throughout office.
- Monitored calendars and scheduled appointments based on availability and established load limits.
Credit Repair
AASafe Future
Glendale, CA
04.2022 - 10.2022
- Reviewed customer financial data to ascertain level of risk involved for extending credit.
- Worked closely with both customers and sales team to reconcile accounts and oversee payment negotiation.
- Assessed customer credit files regularly to review receivables.
Project Manager (Training)
AB Media Usa
Glendale, California
03.2022 - 04.2022
- I was in training at ABMediaUsa digital marketing agency. managing social platforms of companies we worked with.
- Oversaw social media and digital marketing strategy to increase brand exposure and audience engagement.
- Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention, and revenue-focused activities.
- Posted new content for products and services when managing marketing and release calendars.
Office Assistant
United Ride Medical Transportation
Glendale, CA
09.2021 - 01.2022
- Documented and routed business correspondence to manage office paperwork.
- Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
Store Associate
Coach
Glendale, CA
11.2020 - 01.2021
- Engaged positively with each customer, providing professional and polite support for sales and service needs.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Assessed customer needs and upsold products and services to maximize sales.
Front Desk Receptionist
Specialty Eye Care
Sherman Oaks, CA
07.2020 - 10.2020
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
- Welcomed visitors upon entrance, answered inquires and directed questions or appointments to appropriate personnel.
- Prepared charts of the patients for the next day, checked insurances via phone or website.
- Engaged customers and provided high level of service by carefully explaining details about their appointments.
- Engaged with elderly patients, by being highly understanding and patient to provide great costumer service.
Store Associate
TJX Companies
Glendale, CA
09.2019 - 01.2020
- Regularly assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
- Answered questions about current promotions and resolved issues according to store policies.
- Maintained current store, product and promotional knowledge to drive consistent sales.
- Provided every customer with professional and polite support for sales and service needs.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Education
BBA - Economics
CSUN
Northridge, CA06-2024
Associate of Science - Business Economics
Glendale Community College
Glendale, CA06-2023
High School Diploma -
Glendale High School
Glendale, CA06.2019
Skills
- High-energy attitude
- Organization and planning
- Responsible
- Trilingual in English, Armenian and Russian
- Time management
- Loyal
- Quality control
- Office equipment proficiency
Licenses
- Life Insurance license
Timeline
Intake Coordinator
Partners For Care Home Health
05.2024 - 11.2024
Store Sales Associate
Victoria Secret & PINK
03.2023 - 10.2023
Office Assistant
Certified Healthcare Network
03.2023 - 06.2023
Office Assistant
Samsim
10.2022 - 01.2023
Credit Repair
AASafe Future
04.2022 - 10.2022
Project Manager (Training)
AB Media Usa
03.2022 - 04.2022
Office Assistant
United Ride Medical Transportation
09.2021 - 01.2022
Store Associate
Coach
11.2020 - 01.2021
Front Desk Receptionist
Specialty Eye Care
07.2020 - 10.2020
Store Associate
TJX Companies
09.2019 - 01.2020
BBA - Economics
CSUN
Associate of Science - Business Economics
Glendale Community College
High School Diploma -
Glendale High School
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