Lina Lee
Round Rock,TX
Summary
Experienced professional with over 20 years of combined expertise as a software developer, IT service planner, IT project manager, and Cybersecurity Analyst in diverse industries and environments. Proven ability to lead multiple projects and serve as a liaison for successful cross-functional, multinational teams. Seeking challenging assignments and responsibilities that offer opportunities for growth and career advancement based on a track record of successful achievements.
Overview
23
23
years of professional experience
Work History
Identity and Access Management Manager
Southwest Key Programs
07.2023 - Current
- Govern and create Information Security policies.
- Analyze vulnerabilities and implement remediations.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
IT Security Analyst
Texas Comptroller of Public Accounts
07.2018 - Current
- Certified OKTA Administrator for the agency
- Lead the RBAC(Role-Based Access Control) project
- Provisioning various access requests for internal and external users
- Processes daily/weekly/monthly administrative exceptions/corrections reports to maintain the Identity and Access Management life-cycle
- Serves as a security liaison for the various divisions on gaining access to systems to the other state agencies
- User provisioning, transfer, termination, and user update process over the GUI and Mainframe system
- Access review, Exceptional reports, Contractor reconciliation, Organizational Change
- Analyzes existing procedures for efficiency and effectiveness and improving security compliance tools used by team
- Communicate with division security coordinators and support for the procedures and policies
- Implements continuous automated security compliance tools with the technical support staff for the security administration systems (in the Information Security Office)
- Assists in the development, documentation, and implementation of access management, procedures, and guidelines
- Coordinates the update of all security coordinator reference documents/manuals
- Communicates procedure changes to security coordinators or other affected parties
- Work with the Security and Data Operations Team to assist in the development of Vulnerability Management processes
- Performed regular audits of user access rights, ensuring only authorized personnel had access to sensitive information.
System Support Specialist
Office of the Attorney General
01.2016 - 06.2018
- Identity Access Management
- On-Boarding/Off-Boarding Report, entities request, and HR request
- Managing and maintaining credential information including Audit data
- Managed approximately 50 user lifecycle management throughout the Active Directory and Mainframe system
- Quarterly security awareness training certification report and contractor management
User Support Specialist
Apple, Inc.
08.2014 - 03.2015
- Managing training tools and system supports
- Troubleshoot internal/external user issues for training tool use and improvement
- Support sales team by developing, testing, and maintaining system stabilization
Project Manager
LG Electronics
01.2013 - 01.2014
- Agree on project objectives representing the client's or organization's interests
- Providing advice on the management of projects, organizing teams on a project
- Ensured all the aims of the project are met to keep track of people and progress
- Monitoring sub-contractors to ensure guidelines are maintained, overseeing the accounting, and costing
Operation Manager
MetroPCS
03.2008 - 02.2009
- Planning, controlling, and managing quality of service
- Overseeing inventory, distribution of goods and facility layout
- Setting and reviewing budgets and managing cost
System Planner/ Developer
Rolizen, Inc.
01.2005 - 03.2007
- Researching current arrangements, consulting clients and systems analysis
- Producing designs that utilize suitable software and hardware, liaising with other IT staffs
- Developing, installing and implementing the new system, testing and modifying requirements
Application Programmer
ENET Inc.
01.2004 - 01.2005
- Researching and examining current systems, consulting customers to profit requirements
- Agreeing proposals, writing software and operating manuals
- Product testing, making appropriate modifications
System Programmer
MetaRights, Inc.
08.2002 - 10.2003
- Develop, install and implement systems
- Testing and modifying systems to ensure for reliable operation, fault finding and fixing
Education
B.S - Computer Science and Multimedia
08.2002
Marketing Management -
03.2009
Skills
- Information Security Analyzing
- Active Directory Administration
- IAM Tool Administration
- Procedure Development Expertise
- Experience with Network Operating Systems
- Experienced with Multiple Programming Languages
- Mainframe System Administration
- Cross-Functional Teamwork
- Effective Written/Verbal Communication
- Effective Verbal Communication
- Proficient in Microsoft Office Suite
Accomplishments
- Collaborated with various stakeholders in the development of Information SecurityPolicies.
- Conduct and implement Role-Based-Access-Control in HR System.
- Audit User Access and defineroles for various applications.
- Leading assessments and report the remediation plan based on NIST SP 800-53 Rev.5.
- Working on Certified Data Privacy certification.
Training
- CISSP Boot Camp (working on certificate)
- Microsoft Azure Fundamental
- Okta Certified Professional
Languages
English
Professional Working
Korean
Native or Bilingual
Timeline
Identity and Access Management Manager - Southwest Key Programs
07.2023 - Current
IT Security Analyst - Texas Comptroller of Public Accounts
07.2018 - Current
System Support Specialist - Office of the Attorney General
01.2016 - 06.2018
User Support Specialist - Apple, Inc.
08.2014 - 03.2015
Project Manager - LG Electronics
01.2013 - 01.2014
Operation Manager - MetroPCS
03.2008 - 02.2009
System Planner/ Developer - Rolizen, Inc.
01.2005 - 03.2007
Application Programmer - ENET Inc.
01.2004 - 01.2005
System Programmer - MetaRights, Inc.
08.2002 - 10.2003
Chattahoochee Technical College - Marketing Management,
Sookmyung Women's University - B.S, Computer Science and Multimedia
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