Proficient Shipping Coordinator adept at keeping teams moving quickly and accurately to achieve shipping goals. Organized and detail-oriented with strong management of resources and deadlines. Bringing 8 years of expertise in related roles.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Export Shipping Coordinator
Mother Murphy’s
01.2020 - Current
Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
Monitored and tracked shipments to determine timely delivery and minimize delays.
Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
Prepare and submitted customs documentation such as packing list, commercial invoice, certificate of origin, USMCA and other documents as required.
Ensure preparation of accurate freight cost, quotation, and preparation of air & ocean proforma invoices for international customers.
Process hazmat shipments documents and ensure compliance with Hazmat shipment as IATA, DOT and IMDG
Filling claims and resolve discrepancies and lost shipments between freight forwarders and the company.
Filling AES to ensure compliance with international shipments
Reviewed paperwork to determine priorities and set schedules.
Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes, and methods to minimize costs and enhance schedules.
Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
Coordinated international shipments, navigating customs requirements and import/export laws for efficient delivery of goods.
Collaborated with sales team members to ensure seamless integration between order processing and shipment coordination activities.
Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Spanish Interpreter
World Service
08.2019 - 12.2020
Assisted patients and doctors by providing accurate and complete interpretation during medical and physical therapy appointments
Maintained message content, tone, and emotion as closely as possible.
Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
Facilitated clear communication between healthcare providers and patients, bridging language barriers for optimal care delivery.
Logistics Analyst
Serlogistica OTM
02.2015 - 07.2016
Coordinated shipment information sharing between customers, business partners and colleagues.
Generated documentation and information required for customer shipments.
Built long-term relationships due to prompt and courteous service.
Directed inter-modal domestic and overseas import and export operations to meet aggressive deadlines.
Processed purchase orders according to internal policies, verifying factors such as on-time delivery, minimal cost sourcing and weight compliance.
Purchasing Assistant
Tecnova Intercomercial S.A
06.2014 - 02.2015
Responsible for filing and maintaining all import documentation per Colombian government regulations
Responded to customs, customer and internal requests and notices about classification, duty rates and documentation requirements to support import regulations.
Created and transmitted accurate documentation to governmental agencies for import activities.
Liaised with sales department to develop customer-specific import handling procedures to enhance delivery methods and improve customer satisfaction.
Served as expert point-of-contact for internal and external questions and issues dealing with import and export operations to drive consistent communication.
Streamlined import processes by implementing efficient documentation and tracking systems.
Resolved shipment discrepancies promptly, minimizing delays in product availability.
Coordinated with shipping and transport companies on behalf of clients.
Marketing Assistant
Fabrica de Licores de Antioquia
08.2013 - 01.2014
Provided administrative support to marketing department for consumer research and product launches
Compiled product, market, and customer data to generate informed sales and profit projections.
Collected, analyzed and summarized data and trends to provide marketing tracking and research.
Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
Contributed to successful product launches through meticulous coordination of promotional events and activities.
Generated reports to support development and implementation of marketing plans.
Researched and evaluated potential new markets and products.
Implemented and supervised market research projects from start to finish with focus groups, surveys and interviews.
Maintained documentation, detailing assignments, in-progress work and completed project milestones.